Some examples of thoughtful hospitality while traveling

When traveling, whether it’s for business or pleasure, you never quite feel like you are “at home” because, well, you are not at home. But it’s the hospitality team’s job to make you feel like you are “at home” and as comfortable as possible. Granted, they’re probably not going to greet you at the end of each day at your hotel with a bow and/or a foot rub, but I suppose that certainly would be a welcome treat.

Over the course of my travels, I’ve been lucky to have experienced a lot of really great hospitality across many cities, states, countries, and continents. These are some recent examples that have really stood out:

At check-in at our Osaka hotel, the staff knew that we were traveling with a young child, so they presented us with a gift bag just for her, which had a cute Japanese character on it, with a similar theme on a toddler tooth brush and matching slippers.

On New Year’s Eve (and in light of New Year’s Day, which is Japan’s biggest holiday of the year), the Osaka hotel left us a small boxed gift on our desk of a painted gold dragon with a little bell inside. It’s meant to be a New Year’s gift; as with Lunar New Year, it’s a common time that the Japanese give gifts.

One night, I returned to our Tokyo hotel to realize that the water kettle, which I had used to make tea the previous night, was topped up with water. I remember I had emptied the remaining water the morning before, so clearly, housekeeping recognized that I had used the kettle and wanted to save me of this tiny chore when I returned from our day out. They also left me extra bags of hojicha (roasted green tea), which they had checked I had used. This seems like such a small thing to do, but I was so surprised and touched by this!

Our Tokyo hotel also knew we were traveling with a toddler, so they made sure to leave Pookster a cute baby toothbrush with baby toothpaste a few nights of our stay.

The Tokyo hotel also gave us a diaper pail to store soiled diapers and keep the odors at bay. Alas, the pail wasn’t strong enough, so we still had to discard of the poop diapers separately, but it was still a very thoughtful gesture!

A few times after we have checked into hotels, including in Europe, the front desk staff have called us to ask if everything is where it should be and if the room is to our liking, plus if we have needed anything else that would make our stay more pleasurable.

I work in a different type of customer service, and as anyone in this type of role knows, customer service is NOT an easy job. But in hospitality, it’s the seemingly little gestures that can make a hotel stay so memorable and amazing.

Omiyage – “souvenirs” or “gifts” from Japan

Chris’s cousin and her husband have been living in Chiba, just outside Tokyo, for the last six months while studying a ministry course at a local university. As their time is coming to an end, they are trying to give away as many of their temporary dorm items as possible, while also buying as much “omiyage” as possible.

“Omiyage” is a Japanese word for “souvenirs” or “gifts,” for when you return back to your home after travels. This practice seems to span a number of cultures. The couple of times I went to China and and Vietnam, I was also expected to bring home gifts for all family members.

The Japanese take the practice of “omiyage,” and gift giving in general, pretty seriously. Gift giving is a way to show gratitude to those you care about or are indebted to, and also a way to display appreciation for those you love and respect. In general, gifting money is not something the Japanese do (I guess they’re not as green-hungry as the Chinese, haha), so the act of giving actual things is of utmost importance and a sign of respect/love. Granted, I’ll admit ignorance and say that I have not visited every Asian country, but from what I have observed in my last almost 38 years is that when the Japanese give gifts, they give gifts. All gift items need to be displayed beautifully (for when you are in the process of choosing what to buy while in the endless Japanese department stores or food halls), wrapped and packaged beautifully, and presented just so. This is probably why the gift boxes for food items, for example, is so detailed and beautiful: while shopping, not only do you typically see a model of what the contents in a box are on display, but if it is a cookie or cake that you are buying, they even show you a very accurate model of what the inside (the innards!!) of the cake/cookie look like when cut in half! Now, if that isn’t precision, then I do not know what is!

On Saturday, our last day in Japan, we spent a few hours in Ginza, a popular shopping district in Tokyo. There, we visited a food basement, where I perused and got googly-eyed over endless delicious Japanese snacks and treats, as well as Japanese teas. I knew I wanted to purchase some tea as gifts and for myself. So I went to two different tea stands, had tastings, and enjoyed tea banter with my English/broken Japanese and the friendly salesperson’s Japanese/broken English, along with the helpful technological assistance of language translation mobile apps. Other than obvious words I would know, such as the major Japanese tea types (matcha, hojicha, gyokuro, sencha), as I was getting ready to pay, I also recognized yet another Japanese word: omiyage! She was asking me which of the items I purchased would be gifts. I quickly told her, and she rushed to very carefully wrap one of the boxes, creasing each edge, and taped the sides so meticulously. Not only this, but she also included extra handled gift bags so that once I got home, I could even present the gorgeously wrapped box in a handled bag with the a design matching the wrapping paper for the boxed gift. The next tea shop I went to did exactly that again, except they gave me even MORE handled bags and gifting pouches to ensure that if I changed my mind about which items to give as gifts, I could still beautifully present an omiyage to a loved or respected person.

Well, that is service and gift culture to the max. Environmentalists may argue that this is all wasteful and contributes to the needless destruction of trees and forests, that it adds to our ever growing climate change problem. But I would say that the gifting culture of Japan could build bridges and create relationships for those of us still remaining in a burning world.

Fun things at the Japan Airlines First Class Lounge at Haneda International Airport in Tokyo

To go back to New York, we went to Haneda this time instead of Narita. It was a much shorter and cheaper journey to get there, and once we did, we went through security and immigration and ended up at the Japan Airlines First Class lounge for a quick meal and shower before getting on our flight.

There were some fun things we liked at the lounge, including the automated wet towel dispenser, which when you press it, it dispenses a cold, tightly coiled wet towel for you to use to wipe your hands or face. This was especially helpful cleaning Pookster up after her very messy pasta meal.

The second fun thing that I enjoyed was the automated beer dispenser. A number of different local Japanese beers were available on tap, so once you placed your beer glass in the glass holder and pressed the appropriate dispensing button, the machine would tip your glass ever so slightly (and securely), fill it with beer to just the right level, without any over foaming/head on top, and then tilt it back down so that you could retrieve the glass. It was the perfect pour!

These cute little perks and privileges were fun to enjoy in our last few hours in Japan. It only made me want to come back sooner!

Tempura at Tempura Hisago in Akihabara

Tempura is one of those things that most people love, and it’s for obvious reasons: it is DEEP FRIED food. It’s a common Japanese dish that is usually made up of different types of seafood and vegetables that have been coated in a light, thin batter, then deep fried. If you get cheap tempura, you can expect the batter to be heavier, and if you get heavenly, delicious tempura, you can expect that the batter is super thin, yet results in a crunchy, crispy exterior coating. And the oil will be barely detectable.

Since tempura is common, it’s typically at any Japanese restaurant you will go to, assuming they do not just specialize in one thing (e.g. sushi, onigiri, ramen, katsu). But finding really notable, drool-worthy tempura is a bit of a challenge pretty much anywhere outside of Japan. Years ago, when I discovered a Japanese restaurant that specializes in tempura that opened here in New York, Chris scoffed at it when I told him it had one Michelin star.

“Tempura is so easy to fuck up,” he retorted. “Why would I have questionable tempura here (in New York City) and pay a lot of money for it when I can just fly to Japan and KNOW that it’s going to be good?”

And so, I suppose that’s what we did. We flew to Japan. And this time, we would eat tempura. So, tempura at Tempura Hisago it was for our last dinner on our second Japan trip together. Chris’s cousin and her husband dined with us, and we got a set menu, which included assorted seafood and veggie tempura, red miso soup, a rice bowl, various pickled vegetables (tsukemono), salad, your choice of alcoholic beverage, and a yuzu sorbet at the end. Once you place your order, all the food is made to order. There are chefs in the back of the restaurant that you can watch who are frying all your tempura right there. You can hear the sizzle of the oil, though somehow you cannot smell it. And when they bring the tempura over to you, it’s super hot and fresh. The tempura is served lined by parchment paper on plates, and when you remove the pieces, the tempura is so well drained that there is barely any oil remaining at all! The tempura was perfect: super lightly battered, with every bite nice and crispy. The seafood was cooked well with no rubberiness, and the vegetables were soft and tender.

And the value was excellent, as well: for all that food, which certainly made all of us full, we spent about $20 USD/person. We will miss this quality at these price levels.

Hokkaido milk food crawl in Akihabara, Tokyo

Today was our last full day in Tokyo, and I wanted to make sure I got in as many Hokkaido milk products as possible. Since about ten years ago, I kept stumbling upon articles and food references that would always say how delicious and superior Hokkaido milk was to the average milk. It started with a Hokkaido milk candy. Then, it became about the Hokkaido soft cream ice cream, then about the freaking milk itself. It has now ballooned into constant social media posts I get bombarded with regarding Hokkaido ice cream, Hokkaido milk cream cheese cakes and tarts… you name it, and I’ve likely already heard of it.

Granted, I already knew that American milk, overall, was inferior: the majority of cows in the U.S. eat grain (read: not natural) and have little time outside to graze (I think this also goes without saying, but again, not natural), whereas a happy cow would have vast amounts of land to graze and eat grass and insects, which is what nature intended. Because of this, I immediately noticed the taste difference in milk we’d drink in Australia or New Zealand (always grass fed cows) vs. in the U.S. Something about the milk just tasted brighter, fresher, and creamier. It’s hard to describe until you have it for yourself. Hokkaido is the second largest main island of Japan, a nation of islands. With only about 5.2 million people, Hokkaido is also one of Japan’s less populated main islands (compare that to the island of Honshu, home of Tokyo, Osaka, and Hiroshima, which has a population of of about 104 million people). Hokkaido is characterized by a cooler, more rugged climate, vast plains, and extensive forests. As such, it is the perfect place for cows to have vast amounts of fresh air and land to happily graze on. And happy cows always produce delicious milk, which makes for happy dairy consumers such as myself.

Our Hokkaido milk-themed food crawl started with the famous Hokkaido milk lady stand at the Akihabara train station, between platforms 5-6. To access this point, you’d either need a frequent train card or already be inside the train station itself. So once we got off our train from Ebisu, Chris and Pookster waited for me downstairs while I went up to platforms 5-6. I easily found the milk stand: it was run by a smiley, friendly Japanese lady who spoke just enough broken English so that we could communicate with each other. It was cute, humble, simple stand: while she had some ready made sandwiches and snacks, along with an array of packaged treats, milk was clearly her dominant item being sold. Her glass case was lined with various types of milk, most of which I could not read. But some were obvious based on the photos: lesser/low fat, apple-flavored, peach-flavored, etc. What I did not realize until I asked for Hokkaido milk and bought it from her was that she sells milk the old-school way: once you order and pay, she takes out a single-serve glass bottle, pops off the top with her can opener, and hands the glass over to you. You’re expected to drink the glass of milk right then and there, enjoy it, then hand the empty glass back to her for recycling (or, perhaps even sterilization and reuse, because why not?!). While I savored my single glass of cold Hokkaido milk, I marveled at all the people who rushed over to buy their glass, chugged their milk, handed it back to her, and then rushed onto an arriving train on the same platform. I would expect that this was an everyday or every-week ritual for a lot of people, and many of these people buying and chugging her milk were likely regulars who had a relationship with her who she knew. I thought it was really sweet to have a relationship with a milk person, and I wondered if she did know the inner workings of any of their lives at all.

I asked the milk lady if there were any takeaway options. She indicated that she usually doesn’t sell them, but she did have a small number in her fridge for a 10 JPY upcharge. She also tried to sell me on the apple Hokkaido milk, but I insisted on the original. So I picked up one to bring down for Pookster and Chris to share. Chris got in a few sips, but it was Pookster who really enjoyed this milk: it was truly love at first sip! She had this huge smile after slurping through the straw and got so upset when it was time to discard the bottle! I had only wished we had recorded her reaction to her first and only taste of pure Hokkaido milk.

We then proceeded to two other places for Hokkaido milk products: Cow Cow Kitchen, which makes what they call “milk pies,” which are cow head-shaped pastries that are essentially a cross between a croissant and a cream puff, filled to the brim with a delicious, thick Hokkaido milk custard; we also went to Azabu Sabo Hokkaido Milk Ice Cream just steps away, all at Akihabara Station. Today, we got lucky, as the special limited edition rotating flavor was pistachio (it’s like they knew I was coming!). Given Chris’s cousin and her wife were with us, we got to buy more and got a full box of six to share! We got three of the original milk custard and three of the pistachio. The pastry just shatters in your mouth upon the first bite, just like the perfect croissant. And the model “milk pie” was not lying at all: it really was filled very generously with custard. The milk custard was sweet (but not too sweet!), super creamy and milky, with a hint of a vanilla flavor. The custard was a bit on the thin side, but I couldn’t get enough of it. And as if that wasn’t enough of a treat, the pistachio one perhaps may have been even more impressive: the filling was a very pale green color (probably a hint that the coloring is JUST from toasted pistachios and no artificial green coloring, and it had just the right amount of nut in it to tell you that the flavor was most definitely sweet, toasty pistachio nuts! The custard was a bit thicker than the milk custard, and it just sang in your mouth!

Azabu Sabo Hokkaido Milk Ice Cream was also a treat. They had a number of flavors that we would never find at the average U.S. ice cream shop, even the Asian ones, such as cassis (black currant! YUM!), super matcha, genmaicha (roasted rice with green tea), and of course, their classic Hokkaido milk ice cream. We got a double cup with two flavors, the Hokkaido milk and the genmaicha. The genmaicha tasted exactly like genmaicha tea – roasty, slightly sweet, with a slight bitterness at the end from the green tea. And the Hokkaido milk was super creamy and almost vanilla-like. I will miss access to these rare flavors when we go back home. Chinatown may have matcha or green tea ice cream, but SUPER matcha or genmaicha — no way!

I would love to go to Hokkaido next and indulge in all things Hokkaido, and definitely get my further fill of Hokkaido milk products!

A snafu with booking the Osaka > Tokyo Nozomi during the New Year’s period, which resulted in extra time in Tokyo!

When Chris originally booked this trip to Japan, he didn’t book it realizing that New Year’s is the biggest holiday of the year in Japan, so he didn’t think much about booking shinkansen tickets in advance. Somehow, we got lucky with the Tokyo > Osaka shinkansen booking, as that was only done a couple weeks out: we were not only able to get preferred seats on a Nozomi for oversized baggage space (directly behind our seats), but we were even able to move up our ticket to about an hour before since we had more time than we’d anticipated getting from Narita into Tokyo station when we first arrived. But when we got to Osaka, this was a bit of a false security. When Chris looked to book tickets for January 3 to return to Tokyo, every single train and seat he looked at after 8am was sold out. The only seat options remaining were between 5am to 7:39am. So he booked us on a Nozomi at 7:39am on Wednesday to return to Tokyo late morning. Unfortunately, this would cut our Osaka time by about half a day, as we were hoping to visit Osaka Castle and also try the local Osaka version of okonomiyaki, but those things, sadly, would have to wait for another future visit.

It wasn’t the end of the world, though. While it wasn’t great to have our Osaka time cut short, especially since we didn’t even visit Osaka in July 2015, it is in no way disappointing or awful that we had extra time in Tokyo! We used the day to re-visit Tsukiji and got a table at Sushiko, a restaurant that had been on my list from our last visit, and who was happy to accommodate our active toddler. Pookster had a high chair to sit in. We folded her stroller and placed it in the front, and given we’re in Japan, there was never a worry that anyone would steal it (I would NEVER feel comfortable leaving my stroller unattended in New York City, as I’ve heard the worst horror stories about strollers being stolen in broad day light when the owner was just steps away from it!). And to our surprise and delight, the menu even had a kid’s plate, which was recommended for children ages 5-10, but that’s fine: we got it for Pookster anyway, and we figured that if she didn’t eat it, we could eat it as our own appetizer. At about 700 JPY (or $4.81 USD), it was quite the steal: it had four pieces of rolled sushi stuffed with natto (Japanese fermented soy beans, a sticky and acquired taste!), two pieces of tamago (Japanese rolled omelet that is a little sweet), three generous, fat pieces of nigiri (tuna, salmon, and a very, very sweet and large prawn!), and a small bowl of medium grain, steamed Japanese white rice topped with a beautiful helping of ikura (salmon roe, a salty-sweet, flavorful, mouth-popping wonder!). To be honest, Kaia had bits of the natto sushi and gave up. She then tried a bite of the ikura and decided “all done!” So, appetizer it was for us!

As for ourselves, we got a massive sushi/nigiri platter with so many types of fish, prawn, and ikura that I am in no way educated enough to know or share what they all were, but I can say with no doubt that each bite was incredibly fresh, sweet, and delicious. Initially, I found my respiratory pathways cleared suddenly with the strong smear of freshly grated wasabi on each bite of nigiri, but my body quickly adjusted to this spicy addictive root and savored each zing. We washed it all down with some sake and a yuzu sour (I was determined to get my plum wine and yuzu fix as often as possible while in Japan!). In total, for all that gorgeous fish and two alcoholic drinks, our total bill came to about $80 USD. It was a very, very delicious bargain.

After our sushi fix, we wandered a bit around Tsujiki, then headed to Ginza for some shopping, had tea at a Mariages Freres tea salon, and then ended up at the Marunouchi Building. I love how all these big tall Tokyo buildings have SO much packed into them. There are the food basements that have endless omiyage (gifts/souvenirs) you can pick up, along with food to eat; and floors and floors separated by a quick up and down on the elevator or escalator of different restaurants and dining options. In the Marunouchi Building, we ended up at the Akanoren ramen joint for Hakata-style tonkotsu ramen. For $7-9 USD each, we had a large slurpy bowl of straight thin ramen noodles in a creamy white rich broth. I was pleasantly surprised to see how lean my slices of chasu were. And even though tonkotsu broth is supposed to be on the heavier side, I didn’t feel like it was too fatty or rich at all. The broth was actually a bit lighter than I’d originally thought based on looking at it. In fact, both of us finished ALL our broth, which almost never happens when we have ramen in New York! Kaia especially enjoyed these noodles soaked in the rich broth and ate a helping of ramen that even her dad was shocked about!

As Chris says, even the average restaurants in Japan for dishes like ramen that do not have endless queues are still, on average, going to be delicious, especially when you compare them to what we can get back home. And that’s really the comparison, right? It would be challenging to say that this bowl is inferior to any other tonkotsu we’ve enjoyed in Japan that had a long wait. We think they’re all freaking delicious and perfect.

The expected and unexpected when it comes to food in Japan, from Kobe beef to bruleed sweet potatoes and sweet potato custards

Assuming that you actually have taste in food, eating in Japan is like a dance on your tongue: there are endless textures and flavors and mouth feels that it could never possibly get boring. There are the regional differences, such as okonomiyaki (fried savory pancake) of Osaka (ingredients all mixed) versus Hiroshima (ingredients are layered, AND they include a very generous layer of NOODLES!), differences based on different climates, geographies, and specialities (Hakata style ramen with its milky white pork bone broth vs. Sapporo ramen for its miso-based broth vs. Kitakata ramen for its soy sauce based pork broth, etc.), and one thing many people don’t think about when they think of Japanese cuisine: chili peppers! While Japanese food is not known to be spicy, very hot chili peppers are used liberally in southern Kyushu, southern Kanto and Izu, and Okinawa.

Given all this, it’s hard to spend any time in Japan and not eat well. You can eat well regardless of whether you are going to an onigiri stand off the street that sells stuffed rice balls for the equivalent of $1.50-3 USD each, $6 non-descript ramen shop, a 3-Michelin star sushi omakase, a renowned French restaurant (according to the New York Times food section, Japan is the place to go for the world’s best French food now. They wrote that French people just don’t want to take the time and energy to slave away in kitchens, while Japanese people not only love French food, but they are obsessed with the technique, learn it in France, then bring it back to Japan for everyone there to enjoy), or the takeaway counter at the nearby train/shinkansen station. Our first meal was takeaway from a spot at Tokyo Station, where Chris got us three ekiben (“eki” means “station,” and “ben” is short for “bento,” so station bento boxes or boxed meals) of A5 beef over rice with tamago, unagi over rice, and another beef bento. We inhaled our food, which in total cost about $12 each, but could easily sell for twice that amount if you had sold the same bento in New York. These are the relatively inexpensive things you can enjoy while visiting Japan; you know you are getting “value” because something equivalent (and likely lower quality, relatively speaking) will either cost a lot more where you came from, or just be a smaller quantity.

We took a day trip to Kobe on Tuesday, where we (of course) sought out a Kobe beef restaurant that would be comfortable enough for a toddler. We landed on a spacious restaurant called Mouriya, which specializes in Kobe beef. We chose two set menus, one for Kobe rump steak and one for Kobe ribeye, which came with ample additions, including seasonal soup (ours was pumpkin – very creamy!), rice/bread of choice, a generous helping of various vegetables (even lotus root!), and tea/coffee to end. The quality of the beef was just as high as you’d expect it to be, and the ribeye really did melt in your mouth almost like butter. I especially liked that Mouriya had chefs that would cook all the food in front of us, so it served as entertainment both for us and for Pookster, who really loved interacting with our chef. She giggled endlessly in the beginning as he made cute gestures and waved to her. It probably also made our seating arrangement more bearable for her for a longer time, especially since as a toddler, she cannot sit still for too long anywhere.

Kobe beef was expected, but what we weren’t quite expecting was the ubiquity of sweet potatoes in desserts everywhere. I was aware of this trend before this trip because I’d see social media posts and videos about this recent Japanese food trend. You couldn’t go to any neighborhood in Osaka, Kobe, or Tokyo where there was not at least one or two sweet potato dessert options. Certain places were fully devoted to the sweet potato theme, serving sweet potato custard, ice cream, and cakes. Others sold sweet potato based smoothies (wow!). A lot of stands just sold sweet potatoes that were roasted, split open and given a sugar topping, then “bruleed” on top with a torch. I saw so many young children running around with this sweet. I suppose this was a “healthy” dessert option for a child, so I totally understood why parents would give this to their school-age children. While we didn’t indulge in the sweet potato brulee, we did pick up a little custard from a train station stand in Osaka that was topped with a pureed sweet potato swirl, sprinkled with candied baked pieces of sweet potato. It definitely DID taste like sweet potato, but a little sweeter of course. These types of desserts can actually make you feel less “guilty” about indulging in dessert. It’s no wonder it’s so popular here!

The perfect tonkatsu sando at Osaka Shinsekai’s Niku No Sakamoto

On our first full day in Osaka, we knew that it would be a lot quieter because a lot of people would be taking time off for the New Year, which is Japan’s largest holiday of the year. Unlike in places like China, Vietnam, or Korea, Japan had actually adopted the Gregorian calendar, so they do not follow the Lunar New Year calendar. Businesses tend to close for a few days or even a full week for New Year’s. So unfortunately for us, we would not see Osaka in its total prime from a restaurant/eatery standpoint. But never fear: there’s always something delicious around the corner!

While wandering through the Shinsekai neighborhood of Osaka on New Year’s Eve, we passed not just the Tsutenkaku Tower, but also walked through this relatively small and almost hidden shopping arcade called the Shinsekai Shijo. Inside, while a lot of stalls were closed likely for New Year’s, there were still a few stalls open, including a fresh noodle stall, a stall specializing in different tsukemono (Japanese pickles!), and a little grocer. What really caught our eye, though, was a little queue that was forming in front of what appeared to be a butcher stall. It was called Niku No Sakamoto Butcher, and we could smell some delicious deep frying happening. Upon closer inspection, we realized that people were not actually lining up for raw cuts of meat, but freshly fried beef katsu and pork katsu sandwiches! As soon as I saw there was fresh food and a tiny line, I did what any curious foodie/traveler would do: I joined the line!

There was one person in charge of deep frying and taking orders/handling money. There was an Indian man behind the counter whose sole job it was to cut the bread crusts off the perfect thick white slices of milk bread. And then there was another worker who was in charge of cutting meat into perfect, square shapes. One queue was there to order. A second crowd/pseudo queue was there to pick up the fresh order. There were markers to designate where to stand, where to order, where to pay. It was Japanese efficiency at its finest.

We ordered a tonkatsu sando, so pork katsu that was served between two pieces of thick cut toasted milk bread with what appeared to be a little Kewpie mayonnaise and a tad bit of mustard. There was also a sweet-savory brown sauce slathered on the katsu that was delicious. But what really got us when we picked up the sandwich, tucked into a plastic takeaway container and cut perfectly and symmetrically into six even pieces, was exactly how crispy the outside of the pork was. Each bite was extremely crunchy and just shattered in your mouth. There was certainly no reusing of any oil here, and those panko crumbs had achieved their desired effect of crunch, crunch, and more crunch!

If that is what a proper tonkatsu sando is supposed to be, then that was definitely perfection. My only regret was not ordering an additional beef tonkatsu sando, which was over double the price, but I did notice so many people ordered this and seemed to be salivating all over theirs.

Japan: friendly or unfriendly to children?

We arrived in Tokyo mid afternoon on Saturday. After an on-time arrival, we went to collect our checked bags, one of which was already waiting for us on the conveyer belt, followed by our second and last just minutes later. We speedily got through immigration, and less than half an hour later, we were on the train platform waiting for our Narita Express train into Tokyo station, where we’d transfer onto a Nozomi Shinkansen, which would take us to Osaka in about 2.5 hours.

The efficiency of all moving pieces in the airport is one of hundreds of reasons I love Japan. I love that things are always expedient and on time. I love the obsession with efficiency and getting things done easily and well. As a few people including Chris have noted, I have a (slightly unhealthy) obsession with always wanting to know what time it is, so when things are on time and per schedule, I am usually pretty happy. As I waited for Chris to get our Narita Express tickets, an airport worker even came to take my luggage trolley away. People were polite and gave me space at the airport, especially seeing that I not only had eight different pieces of luggage/backpacks, but also a toddler I was wearing on my chest. And as we waited for our train to Tokyo station, I was even reunited with my favorite vending machines that have everything from “Royal Milk Tea,” which was our drink of choice out of a machine 8.5 years ago when we came, to sparkling apple cider. The cost is cheap. The quality is good. How much better can you get out of a vending machine?!

But once we arrived in Osaka and started walking up and down the different streets and alley ways of endless eateries and bars (another thing I LOVE about Japan), I was immediately reminded of how child un-friendly Japan can be as a society. People oftentimes talk about how friendly Japan is towards kids. Yes, this is the case in many ways: Kaia got given endless Japan Airlines branded toys and trinkets on our flight over. She got fawned over a good amount by random Japanese passersby. People gave way to us in crowded areas and on elevators. But I couldn’t help but notice that endless restaurants just do not have the space for a stroller (even folded up) or a child under 10 or 6. Some restaurants even had signs (in both Japanese and English) saying that children under the ages of 10 or 6 (who knows why, but that’s what I read) were not allowed to dine in. And even without the signs, some eateries would just not be comfortable for anyone with a child; it was almost like an unspoken way to say “no kids allowed” without having the above explicit signs.

I can’t really blame them, though. While space and rent are expensive in New York, I’d imagine in major Japanese cities like Tokyo and Osaka, it would be even higher. There are literally places where you sit at a tiny counter and eat ramen where you can’t even push your chair or stool all the way back, or you’d just hit the wall (and hard!). Some restaurants are standing room only. Others feel like a tiny, narrow hallway that barely has enough space for your bottom.

I knew this going into this trip, though, because I remember all these styles of eateries from our last trip in July 2015. What I loved about Japan then is what is a little annoying this time around since I have a toddler in tow. So while there are places I would have loved to eat at, given I had a toddler with me this time, it just wouldn’t work. So we’d have to make do with what we had.

I’m not sure if the style of eateries of Japan has influenced the low sex rate, romantic relationship rate, or birth rate of the country, but I’m sure it isn’t helping. Japan already has one of the world’s lowest birth rates. Its population has been shrinking for over the past decade, and it’s apparently projected to plunge a further one-third by the year 2060. And if that isn’t alarming, just forget marriage or child birth: according to Japan Times, a record one third of Japan’s unmarried adults under 50 have simply never dated, period. People have been quoted as saying that it’s a waste of time and money, and there are better ways to spend time than than foolishly looking for love.

Japan is a complex nation, one with complex problems. While I come here as a tourist and try to enjoy the land and the food as much as I can, I already know that if I were to live here, I’d feel the weight of society on me, especially as a woman. But I suppose that’s why I can love it as an outsider and just visit, appreciating it for all its deliciousness and beauty.

Packing for two different seasons in a month with a toddler

Packing for this trip was stressful. Repacking for this trip the day before we left from Melbourne to Tokyo was even more stressful. There were things we needed, things we left behind, gifts for Kaia, necessities we both bought that we wanted to bring back. Then, as Chris’s parents reminded us, there was a slow but sure accumulation of gifts that people had given us over the last 10+ years that have been taking up valuable space in their closets that they wondered if we would cart them back. The majority of the things we just had no space for in our luggage, which was why we never took them back. And to be frank, I wonder if a lot of these items were re-gifted because they seemed completely impractical or silly to take from Australia to the U.S. with our limited luggage space. For example, why would someone gift us a massive salad mixing bowl with salad serving bowls with tongs? Or a tea pot that was not particularly interesting, but was meant to serve six people? Do they think these things don’t exist in the U.S. or that we have unlimited luggage space?

Anyway, the bigger household/kitchen items we ended up creating a pile with for Chris’s brother, who is still in the process of furnishing his new home and kitchen. I figured it would be an easy way for him to get his place set up and save money, and we could help empty out the closet space at their parents’ house. But then what I also did, which I wasn’t anticipating, was keep a few of my summer items at his parents’ place, like sandals, and either keep them there or have them bring them on their spring trip to visit us. They’ve even set aside a drawer for all of Kaia’s things, which has already been filled up with clothes that have been purchased/gifted and are sized up, toys and stuffed animals, and other things for her.

It’s amazing how quickly “stuff” accumulates, and scary. Every time I come back here or to my parents’ house, I just feel a stronger need when I go home to start culling even more things.