It was mid-afternoon today. I was in the middle of writing a long Slack message to someone to prep them for a customer meeting. And suddenly, I saw my phone ringing, and it was Kaia’s school’s number. So I answered it, and school administrator let me know that Kaia’s right eye was red and swollen, and she could barely open it and said it was hurting. I asked if she had gotten bitten by a bug at the playground, and the teacher said it was a possibility, but she strongly suggested I come pick her up as soon as possible and take her to Urgent Care because she was concerned. I told her I’d try to shift some things in my schedule to do an earlier pickup and would call her back. During that time, I did a quick inquiry with ChatGPT about the symptoms the admin shared, and this is the response it gave me:
“Given that she can barely open one eye and it’s red and swollen, she should be seen today, urgently—call her pediatrician’s urgent line now or go to urgent care/ER, especially if you cannot be seen quickly.
Possible causes include a bug bite/allergic reaction, a stye, irritation, or conjunctivitis, but the concerning possibility is periorbital cellulitis—a bacterial infection of the eyelid/skin around the eye. A rarer but more serious form, orbital cellulitis, involves deeper tissues and is an emergency. Children can have unilateral eyelid swelling/redness from these infections, and it can sometimes follow a small scratch, bug bite, or recent sinus/cold symptoms—even if those symptoms are not obvious.
Go to the ER now if she has any of these: fever, eye pain, pain with eye movement, trouble moving the eye, vision changes, double vision, the eye bulging forward, severe headache, vomiting, unusual sleepiness, or she looks very unwell. These are red flags for orbital cellulitis, which needs urgent evaluation.”
So, as you can imagine, my eyes stay on “periorbital celluitis.” And I’m thinking, it can be that serious – are you for real? At that point, the admin sent me a photo of Kaia’s right eye, which was closed, very red, and puffy. This did not look good that she couldn’t even open the eye. So I dialed her pediatrician’s office and spoke with the receptionist, explained the symptoms, and she asked if I could come at 4. It was about 3:40 at the time, so I said I’d have to go from the Upper West Side down to Chinatown to pick her up and bring her to the office, so I could probably make it just after 4:30 if I pushed it. They squeezed me in and said Kaia would be the last patient of the day.
Well, when I went for early pickup, Kaia was already able to open her right eye. The swelling and redness had died down considerably, and her mood seemed to be more chipper. I told her we were going to the doctor’s office, so she got excited that we’d be taking the (new) B train to a stop we normally don’t get off at – West 72nd Street! She eagerly counted all the stops and then yelled when it was time to get off. Just based on her mood, I had a strong feeling this was a false alarm.
The doctor finally saw her and after examining and checking a few things, she said she’s concluded that Kaia may be having seasonal allergies. It didn’t seem like anything serious, so she gave me some children’s Zyrtec, gave me instructions in case the puffiness/redness came back, or if she wakes up with a red eye ball tomorrow morning. The doctor proactively wrote and filled a prescription for the eye drops in case her eye was red tomorrow, and she sent us on our merry way.
By the time we left, it was as though Kaia had nothing. That was lucky, as it easily could have been a lot worse. But I still felt better we had her checked with the doctor to be in the clear.
Chats with AI are great, but man, can they stir up the worst of the worst possibilities.