Walking patterns

In Tokyo, there are “up” arrows denoting to walk up the stairs in the subway, and “down” arrows denoting to walk down the stairs. Everyone (except Chris and me) follows this while in Japan, even if it means queuing up in a single file line. There is no crowding in the stairwells, just neat lines. The same is the case with boarding the trains on the platform; everyone lines up. No one crowds around the door.

In New York City in subway stations, people crowd around subway doors. But the order that I never quite appreciated before was that people always walk in the way that in the U.S., you are expected to walk: keep right, keep right, keep right. You walk to the right, and to your left, are people walking to their right. Occasionally you will see people in a rush interrupting this, but they are the exception, not the rule.

Well, here in London, as I’ve observed in the last two days, there’s no order at all. People crowd around train doors, and when walking on the street, sidewalks, or underground, no one keeps left or right; everyone just walks right into each other or gets close enough to move out of the way just at the very last second before running into each other. I figured… okay, I’m here in the UK, and people are technically supposed to keep left. I tried to keep left, but it made no freaking difference. People were constantly walking into me and getting into my personal space, and I still just don’t get it. Does it add a little extra drama or interest to the day? Is there not enough stress already in life as is that they feel the need to add this to their walking commute?

London Indian food

Ever since I found out that chicken tikka masala was supposedly the national dish of the UK, I knew I had to explore Indian food in London more. While doing restaurant research for this trip, I became a bit obsessive and actually made five restaurant reservations, including three Michelin-star-rated restaurants and one famous afternoon tea spot that won the 2017 award for best afternoon tea in London, and is also a spot where Princess Diana, Winston Churchill, and Oscar Wilde used to frequent.

The first spot we ate at is The Quilon, a modern South Indian restaurant named after the city where Chris’s dad was born. The decor was chic and refined, and the presentation of the food was much different than what I am accustomed to in Indian restaurants back in New York. Everything is much more formal, artfully presented, and at this specific restaurant, vibrantly fresh. Even the little pappadams came with their own assortment of chutneys, including the true standout, a freshly grated coconut chutney that had a texture I’d never enjoyed before. The Kerala fish curry was so good with different nuanced flavors that I wish we could have packed just the curry gravy to take back with us. And the paratha that they gave us was so flaky and fresh, with each layer of dough distinct from one another.

Chris makes fun of me when I say this, but I think the level of innovation in Indian and Chinese restaurants in London far surpasses that of New York City or San Francisco. In London, they seem to be playing on traditional flavors but making the presentation and techniques a lot more modern, and that’s what has been so fun about reading about the London dining scene… even if it isn’t traditional British pub/white people cuisine. They’re not trying too hard like some places (ahem, Mission Chinese), but trying just enough to be interesting and different.

Airport lounging

My manager originally scheduled a 1:1 video meeting with me at at time when I’d be in transit to the airport tonight, so instead, I agreed to chat with her over video at 8:30pm ET. I usually never take any calls that late, but I figured.. she really wanted to sync before I left the country, and I’d feel better leaving the country knowing she wasn’t obsessing over my accounts while I was gone.

So I joined my Zoom meeting with her tonight from the American Airlines First Class lounge at JFK. She asked me where I was, and I told her I was in the AA airport lounge.

“Wow! I never fly a class high enough to get lounge access” she exclaimed.

“Well…” I began with a smile on my face. “It’s not the class of your ticket that matters as much as it does your airline status with American. I have access because I have executive platinum status with AA.”

She had a stunned look on her face, probably not sure how to react to what I just told her and how I kind of schooled her. It’s so awkward for me having these conversations with much older people at work because they’re probably all wondering how I got all these miles given that my work trips definitely don’t amount to over 100,000 miles flown per year… and then they’re also probably wondering how I have more status and miles flown than they do.

Hope deflated

After my morning meetings and scheduled lunch, I ended up getting to the Boston airport earlier than I expected and managed to make it onto an earlier flight. It’s probably one of the only times when I’ve managed to get off the standby list and an actual seat on an earlier flight. It would have arrived about two hours before my original flight, which made me happy. What ended up not making me happy was when we discovered that all flights landing at LaGuardia tonight would be delayed due to issues with the winds, and so now, my flight is scheduled to depart 11 minutes after my original flight.

It never quite works out the way we hope it will, does it?

Snooty

A friend cancelled on me for dinner tonight, so I ended up having a subpar ramen meal alone in Boston Chinatown. I regretted it a lot after my first bite and wished I just spent a few extra minutes looking for an ATM to go to one of my old trusted cash-only standbys. This was after I tried going into Shojo, what is supposed to be a hip Asian fusion restaurant, and despite the restaurant being only 20 percent full and having plenty of bar seats available, they insisted they were fully booked and couldn’t accommodate me, a single person at the bar. It was only 5:55pm. Their air in speaking to me was so snooty that it wasn’t even worth saying anything. I just said, “well, that’s sad,” and I left. What’s also sad is these types of restaurants having an arrogant attitude when their food is probably sub par and their staff likely know little to nothing about good Asian food or actual Asian culture.

Pescadero retreat

I’m back in the Bay Area this week for my work team’s retreat, which is the first one we’ve ever done. We’ve rented a cabin-type house in the middle of the woods in Pescadero, just 1.5 hours south of San Francisco, for a three-day, two-night retreat to strengthen our team bonds, go through our Insights training (basically like Myers-Briggs but with a different mindset and approach; this is intended to help increase our self awareness in how we are perceived and how we can better work with others who are different), and set goals for the new fiscal year.

My colleague and I have volunteered to be the chefs for the time, and we’re in charge of two breakfasts and two dinners for our group of 16. We devised our menus, planned out our ingredients and shopping lists, and spent almost three glorious hours raiding the shelves of Costco, Target, and Trader Joe’s today.

And when we arrived… it was probably the most “rustic” place I’ve ever stayed. The bedrooms had spiders, moths, and other creepy crawlers on the ceilings and walls. The hot water was nearly nonexistent and slow, with drip-like water pressure at times. The hand soap provided was practically water itself. The kitchen had stove tops and ovens that looked like they may have been from the early 1900s (and yes, I have to deal with this the next three days myself), with burners that literally only had one heat setting (HIGH, HIGH, HIGH), and the dishwashers had a questionable fuse. The heat was extremely high in some rooms to the point of causing everyone in them to sweat, while the bedroom I so luckily chose (that slept three other female colleagues) had a broken heater; it was the coldest room of the house. This is certainly going to be an adventure that will be character-building to say the least.

The reality of water buses and a city of canals

Venice is vexing. It’s as beautiful as Google Images and all those cliché paintings and vacation photos I’ve seen in the past, even in what is now supposed to be low season when it’s colder and there are no blue sunny skies. But I just cannot imagine the idea of actually living in a place that has zero ways of getting around other than by foot or water taxis/buses. It’s one part charming and one part “holy crap, this is so inefficient and frustrating,” especially for someone who isn’t used to living in a place like this (which is pretty much most of the world).  Hauling luggage through Venice on our first afternoon was not fun, and that was only with carry-on size bags. Going up and down bridges here and there, rolling luggage on uneven cobble stones, and dodging dog poop everywhere was an adventure in itself. I cannot even imagine how vexing it would be for families with young children, strollers, and far larger checked luggage. We saw so many families like this, and I just felt sorry for them.

Leaving today was frustrating because we were at the last stop of the water bus that goes to the Venice airport, and the first three “buses” that arrived at our stop were all full. They just kept pulling in to say they were full, and then they would speed off.  It was raining and cold, which added to the misery of the situation of waiting. And we didn’t realize that the vouchers we got online had to be exchanged for actual water bus tickets, so Chris had to scramble to get to an ATM to pay cash when we boarded. The alternative to this water bus? Our hotel told us it would cost 120 euros for a water taxi that would stop directly on the canal in front of our hotel and take us straight to the airport. I guess that’s the premium price you can charge in a city where transport options are limited, and the only option you really have is to travel by water and water only.

 

Murano glass

Today, we visited the Murano glass factory on Murano Island. After taking a short water taxi ride to the island, we were greeted by an English speaking guide, who gave us a free tour and demonstration of the factory. The guide claimed that unless you were buying from this specific factory here in person, you were not buying authentic Murano glass. They have refused to get with the times and do not take phone or online orders; I don’t even know if they have a website; probably not unless it’s purely informational.

As we perused the galleries of original glass that you can purchase for anywhere from 35 euros for a 3×3-inch plate or a chandelier for tens of thousands of euros, it just seemed so crazy to me how much money people would spend on decorative and extremely fragile items for their home. I was just carrying my purse and DSLR, but I felt as though I had to make myself smaller to walk through the aisles without smashing something to bits. I was admiring a beautiful serving dish of multiple hues of blue, and the guide told me that it would be 1,300 euros; it probably weighed somewhere between 7-10 pounds; it was unbelievably heavy! And for reference, I just spent $29 on a serving platter on sale from West Elm that I know I will get lots of use out of. Who would spend 1,300 euros on a serving platter? He said it could be used for serving or for display. I just have such a hard time fathoming something that has so little practical use but is so extraordinarily expensive.

 

 

Coperto

Today, we left the beautiful, quaint city of Bologna to the tourist, cliché canaled city that is Venice. It’s not that I don’t like Venice, but going from somewhere filled with so much charm and mostly locals to a place that I’d seen so many images of before that made me feel like a packed sardine in San Marco square was a bit much of a contrast in a single day. Bologna is one of those places that has so much charm, and as long as tourists stay away from it, it will continue to feel that way. You don’t have to worry so much about getting ripped off as a tourist, and you can rest assured that whatever restaurant you enter will be filled with locals eating local food, not menus catered to tourists and what tourists want (I immediately rejected a restaurant in Venice when I saw there was “spaghetti with meatballs” on the menu; that isn’t Italian… that’s Italian American).

In Venice along the canals, almost every restaurant had a cheap menu with fixed options – the usual tourist traps of spaghetti with this spaghetti with that, spaghetti nero (spaghetti with squid ink to make it black-color); some had a “no cover charge” sign, meaning no “coperto,” which is the tiny fee restaurants often will add to your bill just for your sitting and dining in (I think the smallest I’ve seen on our bill was 50 euro cents each; the highest was 2 euros each). It’s really not a big deal at all when you compare it to an expectation of 15-20% tipping in the U.S., but it was clear based on Tripadvisor reviews that so many Americans were so angered by this fee. Percentage-wise, it works out to be so tiny, far lower than 15-20%. But hey, I guess you have to have a reason to get angry and indignant when you travel when you’re an American outside of America, right? We stayed far away from those restaurants. I think it’s more frustrating as a tourist in the U.S. to be expected to tip 15-20%, especially when the service isn’t even that good. Why is it just so hard to pay your workers better?

 

Food purity and priorities

Continuing on our food adventures of northern Italy, today I booked us a small group tour to explore three of the food items that Emilia Romagna, known as the food capital province of Italy, is famed for; prosciutto, parmigiano-reggiano cheese, and balsamic vinegar. We explored factories and an organic winery located from the hills of Modena to Bologna. I always knew that the process of making these foods was complex, back-breaking, and time-consuming, but I never quite realized before exactly how regulated and pure the process was, and where the “fake” prosciutto, ‘parmesan,’ and balsamic vinegar came from, as well as how they are accepted in places like the U.S. But during the tour, as our guide talked about how strict the DOP/IGP labeling is for foods (it’s a designation of purity and origin for these food products) and DOC/DOCG labeling is for wines based on regions of Italy, I realized… no one in the U.S. seems to care much if an apple is grown in Washington state vs. Minnesota. No one in New York generally cares if their strawberries came from Peru vs. California vs. Jersey. There are small groups of people who do, obviously, which is why farmer’s markets have the crowds and loyalty they do, but that’s never a generalization you can make about Americans. Americans want cheap, fast food. That’s why we’re a fast food nation. That’s why in the U.S. when you buy packaged dried pasta, it will take on average 4-8 minutes to cook, when a package in Italy (which is more authentic, for obvious reasons), takes 13-14 minutes. Every minute seems to count in our increasingly obese country. Quantity, speed, and cheap prices matter. Quality doesn’t. So the idea of a similar DOP label or regulation in the U.S. wouldn’t mean anything to anyone, and no one would care. People in Italy actually care about the purity and quality of their food. It’s admirable.

Rejected Parmigiano-Reggiano becomes parmesan and is exported across the world; in parts of Europe, parmesan is outlawed. Most Americans don’t know the difference and still take their “parmesan” in a plastic can and shake it on their spaghetti (I grew up eating that way and never knowing what real Parmigiano-Reggiano was). Balsamic vinegar without an “Invecchitato,” “traditional,” or “IGP” label are oftentimes just wine vinegar with caramel coloring and sugar added to it; this isn’t regulated at all, anywhere. Real balsamic vinegar is made from grape juice, not wine vinegar.  Jars of pre-made tomato sauce found in grocery stores across Milan, Bologna, and Venice have just a few ingredients that you can readily recognize and would think to be no-brainers: tomatoes (first and foremost, always), olive oil, salt, pepper. Occasionally, you see herbs like oregano or basil or garlic added. But that is it. In the U.S. you pick up an average jar of pre-made tomato sauce (I can proudly say in the 9.5 years I’ve been living on my own post college that I’ve never, ever bought a can of tomato sauce for spaghetti, as I’ve made it myself), and what do you see? Sugar oftentimes is disgustingly the first ingredient or the second, with tomatoes following or beginning. Then, there’s things like high fructose corn syrup, corn syrup, cornstarch or tapioca starch as thickeners, artificial or “natural” colorings added, “natural flavor” from flavor factories in New Jersey… and other preservatives that you would never think of when thinking of tomato sauce. It’s disgusting.

It’s hard not to admire or respect how much Italians care about the purity, freshness, and plain goodness of their food. I wish our food and drug administration would care more about labels on everything from “organic” to “free range” to “grass fed.” There’s so much terrible marketing and lying on the market everywhere, so who can really keep track of all that in the U.S.?