When the CEO comes to town

Our CEO is in town here in New York this week, which means that all of NYC leadership is going to dinner with him. A colleague commented to me that the entire dinner will be white men, with the exception of one Indian-American man. I shrugged and said I wasn’t surprised, but that’s our company. What are we going to do about it? This is not really a real conversation that is going to go anywhere. I do not know why we are even bringing up such a moot point.

I’ve realized that voicing concerns like this really do not make any difference and prompt no change. When it’s convenient, someone from HR will say something callous like, “it’s diverse on our leadership team: our CMO is Japanese.” Or, “there are two (white) women on this team’s mangers/directors list.” They think they are helping; they are not and only making things worse. They are tokening the entire diversity situation. The most we can do is fight for ourselves and our paycheck, get whatever we can out of the company (which usually means.. trying to outperform as much as possible so that you are not only maximizing your paycheck but also adding a lot of business value for the customer and ultimately the company), and tune out all the politics and the genuine care. We cannot really survive in the business world if we are constantly caring about things that are fully out of our individual control.

Grass isn’t always greener

A former colleague and I met for smoothies this afternoon to catch up. He left our company last summer after being angry about a lot of the processes and politics he faced internally. The company he went to was a public company but had no New York office, so he was 100 percent remote in his role. Initially, he found it great: he could work from home full time, make a proper breakfast every morning, schedule everything around his gym sessions. But gradually, he got lonely and felt miserable. He felt like all he did was stay at home for work and after work. There was no separation of time. It would be 8pm suddenly, and he realized he was still working and hadn’t eaten any dinner. The work itself plus the remote nature of his role got to him, so he ended up resigning this week.

The grass isn’t always greener when you leave. I thought about this when I was leaving him and going back to my office today. He decided he wanted to leave this type of role completely and is trying something new. But he says he still has no regrets about leaving our company — he couldn’t take the politics anymore.

But realistically, when do you ever fully leave politics? You can leave a company and its individual issues, but then you’ll move on to the next one, and it will have its own set of issues and back talking. It just keeps going.

12 years

I realize that this June will mark twelve years of full time work. This feels very strange to me, as it really doesn’t feel like that long ago when I graduated from college, completely green and wide-eyed at the idea of the white collar corporate world. I thought I could do anything then as long as I worked hard. I’ll be fierce and outspoken and prove them all wrong about what an Asian could be. Shrill? I won’t be “shrill” like a woman — I’ll be assertive and lower my pitch so that I’ll be taken seriously. My race and gender won’t hold me back! I’m going to climb that ladder and show them all that I can succeed!

Well, all that got shot to shit. I climbed the ladder… sort of. I started making a lot more money year after year. But none of it really felt that fulfilling at the end of the day. If I knew I was going to die the next day, there’s no way I would look back on my life and be proud of my line of work and felt like I made a true contribution to the world, that I actually made a difference. And to top that off, I had to deal with endless internal politics, perceptions of myself that were just flat out false and fabricated. Oh, and that hasn’t stopped.

Today, I sit at my job, at a company where I know I am deeply privileged and get to experience luxuries like literal free lunch, zero health premiums, the ability to work from home when I want, yet I still feel stunted and like there is more to life than this. I think about my good fortune every single day to acknowledge that I am grateful for what I have, and I am reminded of it even more whenever I meet with friends, family, and acquaintances who cannot believe the types of benefits I get where I work. But I still want to do more, see more, experience more. I want to get away from the politics, the back talking, the gossip, the nonsense of corporations. I just need to keep doing things that are fulfilling outside of work to keep me motivated about life.

President’s Club again

After qualifying for president’s club last year, when I found out what the criteria would be for this year, I immediately started crunching the numbers to see if I might get in again (I didn’t really realize I’d become that person, but I started getting addicted to the bragging rights, the prestige, and the free luxury trips). And based on the numbers I did calculate, I would qualify again, but I wasn’t really sure if I’d make it… I always feel like there’s some force out there going against me that is going to randomly make objective qualifications based on the actual data suddenly subjective and based on their own personal opinions. So when they announced my name on stage tonight, my first thought was “wait, those numbers were actually lower than what I calculated.” Then, my next thought was, “fuck them all,” as I walked on stage, to everyone who either doesn’t think my contributions have mattered or is against my success not only here, but overall.

I’ve known this since my middle school years when I was known for being super friendly and kind to everyone that it doesn’t matter what you do or how kind or selfless you are, but there will always be someone out there who not only does not like you, but wants everything bad for you and is even out to sabotage you. There will be people out there who will try to twist your words and actions into something that was never truly your intent. I was recently reminded of this with an unfortunate situation at work, and as I was told by someone close to me in the organization, “You are going to rise above it.” I have, and I’ve done it quietly and without much fuss. But that does not mean that when I succeed and can speak to my successes that I won’t be thinking about them in the back of my mind in glee, knowing that I’ve proven all of them wrong. Screw the haters.

Not the same anymore

The last two go-to-market kickoffs have been really exciting: the first is always the most exciting because everything is new: the people, the process, the place, the schedule. The second one was fun because I felt like there was a massive buzz and people were really engaged and ready to go out there and do some great things. This year, I feel like the tone has changed. For those who are new, they are always excited because this is their year one, which for me, was two years ago. For those who have been here a while, the feeling was quite muted. For sales people who haven’t been hitting their individual or regional numbers, it was clear that they were all business and had no desire to mingle with anyone who they either didn’t know or could personally benefit from. That was sad to me today to observe. I had a lot fewer people greet, hug, or say hi to me than I normally do. Most of the people who have advocated for me who I was a fan of have left. And as I walked through the halls and desks of our company yesterday, I realized… I don’t totally feel like I really belong here anymore. That sense of belonging was once really strong. And now it’s not.

Oppressively quiet due to a reduction-in-force (RIF)

The day after a layoff happens, an office usually has an unusual level of trepidation and silence.. the kind that is slightly oppressive, ominous, where you are uncertain of who wants to say what, who knows what, and who is sharing what and with whom.

Then there is the question of: what now? And what are we doing and why?

One of the most awkward things about RIFs is that you don’t really know who was let go and affected unless you work directly with them, or you get a bounce back from their email. It’s frustrating and upsetting, but there’s really no nice way to handle it otherwise.

And what is worse is when your customers find out about it and start asking you questions.. before you are even supposed to know it happened and before your own company even makes the official announcement!

And then there were… fewer.

Today, my company had what we officially call a “reduction in force,” or an RIF, where about 12 percent of our employees were laid off. It was a sad day, and one that was quite surprising for a lot of people, but honestly given how we’ve been looking quarter over quarter, it didn’t really come as a surprise to me. There were some palpitations after the announcements and murmurs that there may be a second round coming. I kind of shrugged my shoulders and said, if it happens, it happens. We can’t control for it, so what is the point of worrying?

After getting laid off from my first job during a period that is likely the worst recession of my lifetime (at least, to date) in 2009, I can’t really sweat the small stuff anymore. It happened to me once and was terrifying and upsetting, and yes, if it happened to me again, I’d also be upset… but it’s never as bad and shocking as the first time. Been there once, and I could go through it again. I hope I don’t have to, but hey, you never know. You just have to keep your head up and focus on the present. The older I am getting, the more I am realizing that it’s such a waste of time and energy to worry about things out of my control. That is easier said than done, but hey, that’s what meditation and yoga are for.

When your two worlds collide

My good friend came to drop off some things for me at my office today. While I thought she would just wait for me downstairs, I realized she actually came up to our floor and was waiting for me in our waiting area near the front desk. She even surprised me with dried flowers (which should last pretty much forever until they’ve collected enough dust and cob webs). She is the most thoughtful friend I have — surprising me at work with flowers in hand!

I gave her a tour of my office, introduced her to a few colleagues, and of course, walked her around our kitchen, complete with endless snacks, healthy and unhealthy, kombucha, cold brew, beer, and even red wine on tap. She took a good number of snacks and packed them away in her bag (I mean, why else did she want to come up, right?).

She said she imagined my office would be something like this given what she’d seen and heard of other tech companies — she just didn’t realize we’d have things like our bottled tea selection, packaged boiled eggs (??), or Muscle Milk (which, we found out today actually has no real milk, just “milk proteins” — whatever that means, and no real sugar (they use fake sugars!). “So this is what it’s like to work in tech, huh? You guys just get tons of free shit and gain weight over this!” she exclaimed.

Yeah, that’s kind of true. A number of colleagues have told me that within six months of joining our company, they find that their waist lines get bigger or their clothes in general just start feeling tighter. Even when you think you are ordering healthy foods for lunch with our lunch stipend, too much of a healthy thing ends up still being… well, too much, and too much food makes you gain weight. We’re definitely very lucky with our food and perks here, and it was interesting and amusing at the same time to see my friend marvel over our office, our food, and all the things I just find “normal” and take for granted every day. It was a novelty for her, and I could tell she really enjoyed being there and did not want to leave.

Back to same ol’

When you come back from a good, long, far-away trip, what you may be tempted to do is to tell everyone who even half asks you, “How was your trip?” about all the amazing minute details that you found so intrinsically fascinating and mind-blowing while away… that they really couldn’t give two shits about because a) they cannot relate at all unless they have traveled to the place you went, and b) what may be amazing to you during your travels is not amazing to them when they are thinking about whatever boring thing they were doing in the last couple weeks. I’ve never been one to gush excessively about any travel experience to colleagues, but after reading an article a while back on “why no one cares about how your trip was,” all the points were dead on. And so I’ve scaled back any response to, “It was really good! Thanks for asking!” unless pressed upon any further. Some colleagues asked about what the food was like. Others asked if we saw a lot of tourists outside of Bali in Indonesia. Several who haven’t been sleeping under a rock this whole time asked me how Australia was given the wild fires and if Chris’s family was affected at all. Sometimes, it’s just the little things, but it’s still nice to be asked.

Conclusions about the workplace

It’s been nearly 11 years that I’ve been working full time, and in that 11 years, these are the conclusions I’ve come to:

  1. HR is pretty useless when it actually comes to making employees feel heard, appreciated, or like their opinions and feelings matter. They do not exist to protect you; they exist to protect the company, its reputation, and its senior leadership.
  2. White men still have all the power.
  3. Discrimination and bias are nearly impossible to prove.
  4. Even when you work at a company that is, by industry standards, “progressive,” you still realize that there’s an impossibly long way to go and that there’s really no use in comparing yourself to the lowest of the low in life. You won’t feel better.
  5. When recruiters, internal or external, say they are looking for a diverse set of candidates who are truly “culture adds,” they’re definitely lying unless they are actually financially incentivized to do exactly that. And we know none of them are.
  6. As I meet younger and younger people who are just getting out of school and into the workforce, I cannot help but notice how entitled they are to demand salaries that are $100-200K+ just a year or two out of college. Entitlement seems to be a common of those younger than me. But… did people who were in their 30s think that of me when I was at that age…?
  7. Doing your job and doing it well isn’t enough. You have to play the political game to get ahead. That means sucking up in some cases, and in others, socializing with colleagues and higher-ups you wouldn’t otherwise care to be around.
  8. Just because you are kind and friendly and helpful does not mean everyone at work will like you. In fact, there will always be someone out there who secretly, or not so secretly, doesn’t like you, and will make sure you find out some way, somehow.
  9. When your manager tells you that she wants to hear your opinions, she really doesn’t mean that. What she really means is… she wants you to package in a certain way that sounds good to her ears. In other words, don’t be a complainer. Figure out how to do to that, and you will get along just swell.
  10. What you might consider “common sense” in the workplace really is not so “common.” Sad, isn’t it?