First day of our official kick-off

I’ll admit that I was a bit pessimistic about this year’s annual Go-To-Market kickoff, especially since last year, I really didn’t enjoy almost any of the sessions at all, I really hated our partners being there and knowing inside out what that fiscal year’s strategy was going to be, and I absolutely hated the homework we had to do to prepare for individual “quiz” like presentations on day 2 of the three-day event. The whole purpose of GTM kick-off is to 1) highlight the accomplishments of the previous year and 2) establish the new fiscal year’s strategy for how to move forward and what we need to do to accomplish our goals. This year, we got a rough schedule of when sessions would happen, but there was zero description of what the sessions entailed or what we had to prepare for, if anything. I was irritated last week about this and thinking the worst.

But now that day 1 has completed, I can say that a lot of things have changed for the better. The sessions were actually engaging and interactive, information was shared that actually made sense that I could agree with, and we even had a trivia piece that added an element of competition to the day, which added to the fun. We also had customer panels, which everyone seems to enjoy, as opposed to having our partners on stage.

We ended the evening with team dinners at various restaurant around the Napa/Yountville area, and our team ate at Redd Wood, which was delicious; California produce and local ingredients at its finest. It made me miss having easy access to such fresh local produce here. One team tradition we have is at kick off team dinners, we do a go-around where everyone has to stand up and thank someone for something they have done for them. One of my colleagues stood up and thanked me for being the “New York office social chair,” for always being positive and lending an ear. “You really bring people together,” she said. My heart almost melted. It always feels good to be recognized, but public recognition is not something I have experienced a lot of, so it felt very strange… but in a positive way.

When your colleague says your cottage is only a “ten-minute walk”

A large group of us were on a shuttle bus headed toward the Silverado Resort and Spa in Napa this evening. This resort property is so large that unfortunately, not every room or apartment is walking distance from the main mansion and ballroom area, so instead of walking, we were told we had to call a complimentary shuttle to take us to and from each day. I really didn’t like the idea of this, especially since last year, I was spoiled and had a room that was less than a five-minute walk to the mansion. This year, based on the map, I was far, far out, and so the Silverado workers insisted that I take the shuttle. Another colleague who has been coming here for the last 4 years insisted that no cottage was more than a 10-minute walk from the mansion. A colleague was somewhat close to my apartment based on the map, so we thought we’d be independent and walk there on our own… which was a huge mistake. At past 9pm when it was pitch black outside with very little lighting along the way, we probably walked over 1.5 miles over half an hour, through streams, bridges, a golf course, to finally end up in the private condo properties that, while they are technically part of the Silverado resort, we were not actually supposed to be in this area given we do not live there. We were about 100 yards from the area we were supposed to be, but were fully blocked off by an iron gate that required a code to be entered, which we obviously didn’t have. So we sucked it up, called the front desk, and asked them to come pick us up after giving them our estimated cross streets. The driver was not amused with us and was flabbergasted that we would even attempt walking so late at night when it was so dark. “No one walks here!” he said to us, obviously with a hint of judgment in his tone. “It’s way too far and way too dark.”

Well, at least we made it to our rooms.

Team offsite… onsite

Space, especially in metropolitan cities like New York and San Francisco, is not cheap. It’s so expensive that most of the time when we do team “offsites” for multiple days, they end up actually not being off site from our usual offices, but instead “onsite” in a conference room at the office we had to reserve in advance. It’s kind of funny to me, but it is what it is.

Our team has been expanding slowly but surely. There were so many new faces to meet from all of our offices, in San Francisco, London, Amsterdam, Cologne, New York, and Austin. Although a lot of people dread the travel and dislike these big team events, at this company, I’ve really looked forward to them because I genuinely think that overall, the calibre of people we’ve hired has been far above average. I actually meet people here who are not only passionate about work and doing a good job as cliche as that sounds, but they have hobbies and interests outside of the office that make them interesting. So it’s nice to make these connections and know that your colleagues are multidimensional beings that are more than just workaholics. And I think I felt this when I first started, but I still feel this now almost two years in. This type of consistency is good.

And even outside of our team as I was running into other familiar faces at the office and meeting new ones, a lot of people seemed so receptive to the messages I’ve posted about my AFSP fundraiser and getting the word out about how pervasive depression and suicide are in society. A few people I’d never even met before introduced themselves to me and said they recognized me from my Slack post on the main team channel, and they were happy that I was supporting a cause like this and being so bold and open. It felt really nice to know that they not only read my post and remembered it, but even remembered me and my name and face.

Even two years later, it feels weird knowing I have good people as colleagues. It’s a happy thought.

Mission Bay, San Francisco

After having an early dinner with my parents, they drove me to the Mission Bay Hyatt Place, which is a brand new hotel that opened just a couple of weeks ago. Hotel rates in San Francisco have really skyrocketed over the last few years, so our company booked all traveling employees on my team to stay here. It still wasn’t what I would call “cheap” at $250/night, but unfortunately now for this city, that price is considered cheap.

It’s actually funny that this area is called “Mission Bay” to me. The hotel is located just a block from AT&T park, and growing up, we always just knew this as the “ballpark” area that was relatively industrial, with lots of warehouses where you could buy goods at wholesale prices. Now, it has this “Mission Bay” name that everyone refers to as though it’s always been called this and always existed. It felt so new being here, with all these new low-rise, modern cookie-cutter apartments, “fast casual” food chains like Panera, and even Pinterest’s headquarters is in this area. This is another reminder of how much my hometown is changing, and I just can’t keep up with all the changes. I didn’t recognize this area at all when I arrived. I truly was a tourist in my own city tonight.

 

Coughing fits once again

Nothing is worse than being sick while traveling or on vacation. But getting back from an amazing trip and then going back to work and being sick is certainly no fun at all, especially when that cold you somehow caught while on the flight back results in massive coughing fits that are reminiscent of the whooping cough I had to live through in December 2015. It’s hard to forget how miserable that was, how close to death I felt during that time.

I’ve been working from home the last three days to incubate myself. While I have colleagues joking to me over Slack that I am probably just prolonging my vacation, nothing could be further from the truth. I wish I were on vacation and not dealing with hacking up phlegm.

 

First Class Qantas flight

Because Chris has a lot of accumulating Qantas points that he had to use for something, and obviously the only time you can use them is when you fly Qantas, he decided to apply a healthy number of points towards upgrading our flight to First Class. We’ve been flying Business Class to and from the last couple of years, which was already incredible (it makes any business class in the U.S. seem like garbage with the level of attentiveness and service, not to mention the quality of the food), but First Class on Qantas certainly took us to another level of getting the royal and spoiled treatment. We began with getting a booked massage for him and a facial for me, 20 minutes each, and then when we boarded our flight, we each had our own little pod, which could be adjusted so that you and your partner could dine… at the same table together. I took a quick look at the menu and realized that while there were the usual a la carte options, there was actually a multi-course tasting menu… on the plane. I’d never even fathomed the idea of having a tasting menu on plane before. So we chose that option to indulge, and even enjoyed some of the best champagne and Australian shiraz that we’ve ever had on that flight to LA.

For breakfast, I was pleasantly surprised to see that I could select poached eggs, as I’d never seen poached eggs on a plane before (for seemingly obvious reasons since poaching is already the most difficult egg method, but to get it right on a plane would be insanity). So I chose that over toast with avocado, and while the egg was probably more done than I would have liked, the yolk, when broken, still lightly spilled out over my toast. This was too much, I concluded as I chewed. If I had this every time I flew back and forth between Australia, I’d be ruined for every other flight.

 

Last day of summer for now

We came back to Melbourne this morning after transiting in Kuala Lumpur again. I felt tired and like I just wanted to sleep, even though I knew it would be bad for me body-clock wise. As we’re packing our last bags after doing two loads of laundry, Chris asked if I wanted to go to the beach. But then, I thought, I’d have to go through the trouble of putting on sunblock, and I really did not want to do that.

“Well, it’s your last time to go to the beach and have this kind of weather for a long time…. we’re going back to the misery of New York winter very soon… So, it’s up to you,” he said.

Ugh.

“Fine. I’ll go get the sunscreen,” I mumbled.

And so we soaked in the last bits of a Southern Hemisphere summer in what we know as winter. I tried looking for abalone shells at Brighton Beach, but was dismayed to find not even one. I recalled the time in 2012 when I first came to Australia and roamed that beach by myself. To my total surprise and delight, that entire beach was covered in rainbow-colored gleaming abalone shells. I took only five of them then to not be so greedy. Yet in all the years since, I haven’t seen even one. Not to mention, this year, I noticed a sign I didn’t recognize that stated that visitors are not to remove any shells from the beach…. which likely means someone has been taking all of them.

 

Freshness

The theme of food for our trip to Vietnam was freshness. As was the case when we were in Thailand two years ago, everything in Southeast Asia just screams fresh, especially since the cuisines there love to combine cooked elements with raw ingredients to lighten and refresh the palate. While I expected aspects like the mile-high plates of herbs, lettuce, and vegetables, what I did not expect were the fresh rice noodles in all the pho and other noodle soup dishes we had; for whatever reason, I just expected them to reconstitute the dried stuff, but nope. It was obvious from the chew and mouthfeel that these noodles were churned out fresh. No dried noodles here. And the one time I did see dried noodles, it was at the Danang Vietnam Airlines lounge in the dining area, where they had pho noodles that were instant pre set up in bowls for you to add your piping hot pho broth to.

When I think about aspects of Vietnamese cuisine like this, I think, no one in the modern world, or, well, New York City, who works full time could ever regularly have meals like this. Who has the time or energy to source fresh everything, whether it’s specific Vietnamese herbs or just-churned noodles, or freshly pressed tofu? I’d be running all over the city all day… which can’t work if I have a job. It’s totally intangible, though I do dream of having such ready and easy access to all these beautiful ingredients. Fresh food is really what most Americans don’t eat at all or do not get enough of. Vietnam even has me questioning the taste of chicken, as I distinctly remember having chicken three times during this trip, and while chewing, thinking, ‘Wow, this tastes… more chickeny, with a stronger, more assertive flavor that screams, hey! I’m not the bland meat! I have my own flavor, thank you!’ The piri piri chicken in Portugal last November was incredible, one of the best chicken dishes I’d had in my life, but that was because of the flavor of the marinade, the spices, the chili oil, and the charcoal grill… not the actual chicken meat itself. In Vietnam when I had chicken, I knew it was the actual flavor of the chicken flesh itself.

And sadly, I’m sure the average American would eat the chicken we had in Vietnam and say it’s gross or doesn’t taste right… because they’ve been accustomed to the bland and the boring chickens of mass-grown and produced America.

 

Da Nang

One of the surprising places we visited on this trip was Danang. I didn’t really know what to think of it at all other than knowing that many large and fancy hotel properties and golf courses were being constructed there due to the beautiful beaches there. I knew of Marble Mountains, of My Son Sanctuary, which is a sanctuary made in a similar style to Angkor Wat in Cambodia. But other than that, I had no expectations. So when we arrived and spent an evening eating and roaming around the streets of the urban area of Danang, I was a bit shocked. It probably felt the cleanest of all the cities we’d visited, not to mention the most developed. The streets reminded me of walking through Seoul, which was also supplemented by the fact that endless signs in Korean and Korean barbecue restaurants and spas lined the streets (this is clearly a major South Korean tourist destination). Lots of bright lights adorned buildings and bridges. The one major bridge had a dragon descending upon it and was constantly changing color; I read that for special occasions, this bridge actually shoots out fire! And it’s a bridge both for cars and pedestrians!

The food we ate here was delicious, as well, as Chris declared the main meal we had on Thursday evening to be his favorite and the best meal we’d had in Vietnam, which is saying a lot considering how much we’ve eaten thus far. We found a tiny banh xeo place in the back of an alley and feasted on banh xeo and grilled beef wrapped in lalot leaves. The two surprising things about these banh xeo were that 1) the sauce accompanying it was not the usual nuoc cham (“all-purpose”) light dipping sauce that was ubiquitous and that my mom and I make at home, but rather a thick, fermented shrimp/hoisin/pig liver sauce that had a brownish-red hue. Chris gorged on that sauce. And 2) these particular banh xeo actually had scrambled eggs on the edges of them. People often mistaken banh xeo for having egg in them because they are yellow, but they’re actually yellow because of the turmeric it is spiced with and usually have no egg product in them. but these ones definitely had egg scrambled at the edges!

“Maybe you can try this at home next time you make banh xeo,” Chris said, giving a not-so-subtle hint that he wanted this.

We ended the evening at a hole-in-the-wall che spot, a Vietnamese bean, jelly, and fruit place, where we shared a bowl of assorted colored, flavored, and textured jellies, taro, jackfruit, and a huge lump of durian added in, all mixed with a pandan and coconut milk liquid base.

Definitely gaining weight by the end of this trip, but it will all be worth it.

 

 

War Remnants Museum in Saigon

It’s a funny thing about museums covering war and conflict; at some point, someone get up in arms about how biased a museum can be, or gets angry about the the self-promoting nationalist propaganda that a city or country’s museum takes. Prior to coming to this museum today, I skimmed a number of TripAdvisor reviews, and a few very angry Americans touted this museum as “Vietnamese propaganda,” “completely biased,” and “anti-American” (to this last point, I would respond, ‘Well, the U.S. did decide to come invade Vietnam and harm then and future generations of Vietnamese people, so if you were Vietnam, wouldn’t you be anti-American, too?’) But if you think about it, every country does this. I mean, it’s not like the JFK Presidential Library and Museum reveals that he didn’t genuinely care about civil rights for black Americans, and that he was really supporting whatever would get him reelected. The Vietnam War memorials, many of them all over the U.S., but the largest one in Washington, D.C., doesn’t mention the fact that the U.S. sprayed Agent Orange, among a whole rainbow of colors of other toxic chemicals, all over the country of Vietnam in a miscalculated attempt to destroy the food crops of guerrilla warriors, when in fact they completely screwed up and instead destroyed the crops of civilians, not to mention poisoned anyone who came into content with that substance for life, plus their second, third, and now even fourth generation family members.

In my history courses in high school covering recent U.S. history (in American history classes, “recent” means 1900s and onward), the Vietnam War is a quick few paragraphs in a textbook, and then it’s done. There’s a quick mention of Agent Orange and that the U.S. retreated, and that was pretty much it. I still remember coming back from my Advanced Placement U.S. History class on the day that our very left-leaning teacher did a lesson on the Vietnam War. He said, “The U.S. lost! We actually lost! We weren’t used to losing! So we had to get the hell out of there and FAST!”

I realized in that class that I knew absolutely nothing about the Vietnam War. My brother and I were results of the Vietnam War; he and I would not exist if that war did not happen. Our dad served as a Private in radio communications on the U.S. side during the war in Qui Nhon in south central Vietnam. Our mom also somehow got a job with the U.S. Army also working in radio communications in the same city. And the rest, as they say, is history.

So, I headed home that day. And at dinner, I told my dad what my history teacher said. “Mr. Schmidt said that the U.S. lost the war,” I said naively and ignorantly. “Is that really true?”

My dad looked flabbergasted. He dropped the fork onto his plate, and he looked at me as though I was crazy. “We didn’t lose!” he exclaimed. “We retreated! There’s a difference between those two things!”

Actually, there kind of isn’t. As I read more on my own, I realized, this country really did lose. And we kind of deserved it. My dad never elaborated more than that. He rarely liked to talk about the war, and for very obvious reasons, neither did my mom. It was one of those subjects that I always wanted to ask more about, but was too afraid to upset either of them about.

Today, we went through all the exhibits one by one in the War Remnants Museum (originally called Exhibition House for US and Puppet Crimes, then renamed to Exhibition House for Crimes of War and Aggression, then finally renamed to this final name in 1995 after diplomatic relations between the U.S. and Vietnam were normalized). I noticed callouts regarding radio communications in central Vietnam and thought about my parents. I saw Qui Nhon marked as a major combat unit in South Vietnam and learned it was designated as the tiger region. And, much to my complete disgust and horror, I saw real photos of the effects of Agent Orange on innocent south Vietnamese civilians, some of whom were in the womb when their mothers were affected by this chemical. It was an entire exhibit devoted to the atrocities that fell upon these innocent people in this beautiful country all because my home country decided to recklessly spray whatever they could in an attempt to win a war. Of the bits my dad did share with me, he said that he learned of Agent Orange while he was in Qui Nhon, and he heard the officials telling everyone not to be concerned if they got it on themselves because it wouldn’t harm them; it was only meant to harm the crops and fields. My dad thought they were crazy; he didn’t trust anything that they told him, and he stayed far away from all of it as possible. And thank God he did. So many American soldiers came back to the U.S. with terrible health ramifications that the U.S. government refused to acknowledge or compensate for decades after the war ended.

There was the photo of the conjoined twins who had their own arms and legs, but shared a torso. Then, there was the baby with a massively enlarged skull that looked as though bullets had gone through it. She had been diagnosed with hydro-encephalitis, a disease in which there is a build up of fluid in the brain ventricles, and thus the pressure of the fluid ends up causing life-threatening brain damage. She died a month after the photo was taken. Then, there are the many photos of babies born who basically look like skulls with empty eye sockets. They were blind and would never be able to see. They were doomed to never properly grow into adulthood. This is just a quick snapshot of what I remember and some of which I took pictures of. But it’s not even a smidgen of all the awful health outcomes of those affected by Agent Orange.

I started sobbing while looking at these horrific photos; it was difficult to remain composed. I’ve visited a number of very tragic and moving war museums, including the Atomic Bomb Museum in Hiroshima and the Apartheid and District Six Museums in Johannesburg and Cape Town, but for me, this somehow hurt so much more and felt closer to me. It felt more real to me than the others, and maybe it’s because my parents were there that I felt so terrible. My parents could have been affected by that; my relatives on my mom’s side were affected. My mom lost many siblings during the war, and I don’t even know all the stories to this day. I know she had nine living siblings; I know only the stories of three. What happened to the other six…? The horrors of the war still stay with my mom, and very likely with my dad, which is why he doesn’t talk about it, either. But with Agent Orange specifically, I felt enraged that the country I call home could be so reckless and stupid, and worse, actually defend what they did and even lie about it, even to their own people. And when people actually were affected, they didn’t care about them and ignored them. It’s so typical of the Land of the Free to do something so cold and cruel like this. The U.S. got away with war crimes, and to this day, this country denies the impact that Agent Orange has and claims that the 4.8 million Vietnamese affected that the Vietnamese government claims is grossly over-estimated. For a country that refuses to provide their own affected soldiers who have come back from the war treatment and compensation, that is just disgusting. More and more, I felt embarrassed to be an American standing in that museum.

And then I think of the current political situation back home, with President Dipshit, the oldest child to ever run the country, and his insipid, selfish, racist, and short-sighted government shut-down, and I think, do we really have any hope of being a better place when a large chunk of this country support this moron?