Author Archives: Yvonne

Changing attitudes and demeanor with age at work

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It’s funny to think that this June will mark 18 years of full time work for me. That isn’t that long in the grand scheme of life. I’m 40, after all, and supposedly at the “prime” of my working years. But to say that I have 18 years of work experience sounds like a lot. I haven’t really “climbed” the career ladder, so to speak, in any externally admirable or impressive way. But when I reflect back on my working years, I realize that I’ve learned a lot about corporate America, work politics, and how luck plays a huge role in how “well” you do in our “dog eat dog” world. I am definitely not the same green, naive person I was when I was 22 and entered some tech startup in a questionable building near Union Square. As time has gone on, I’ve definitely become a lot more assertive, direct, sarcastic, and even snarky. I also just want to do what I want to do, and I care less about impressing others. That’s likely cost me promotions and/or raises, but I still have what I need, so it’s not like I’m going bankrupt because of my attitude.

In my first several years of attending my different companies’ annual sales and success kickoffs (SSKO), I used to make this huge effort to meet as many people as I could, to schmooze with leaders and people “above me” in the corporate ladder to make sure they knew who I was and we had some level of camaraderie. That’s the advice you’re always given — you have to politic in the world of politics. But in the last couple years, I feel so much less inclined to do this. I am in a fully remote role. I don’t get to see my direct teammates (who I mostly like) at all. So when I’m at this once-a-year-event when I can see almost everyone on my team in the same place, I kind of just want to see and chat with them. I can be myself around them. I can be as sarcastic, snarky, and jokey as I want, and they appreciate it and get it (at least the ones I like).

But of course, I still meet new people. I meet people I’ve worked with over Zoom in person finally. I have random chats with people I bump into, and all of that is fun for me. I an extraverted introvert, after all. But having worked remotely for six years now, these events are definitely draining because you’re essentially on — all day long, and far beyond work hours due to evening social events. I feel mentally tired coming back home from SSKO and feel this deep need to decompress and stretch both my mind and body out.

When I’ve flown home from these events in the last few years, I’ve thought a lot about the workplace in general. And I’ve always wondered but never quite pinpointed: how much of “work” is your actual day to day responsibilities and customer requests versus just internal politicking — creating a brand for yourself, making your name and accomplishments known, elevating yourself against your peers and advocating for yourself in terms of recognition, raises, promotions, President’s Club? I don’t know what the percentage is obviously. But what I do know for sure is that if there is just one thing I cannot stand about work, it’s the constant internal politics, which exist anywhere and everywhere as long as there are people. It’s my least favorite thing about the corporate world. Your work will never be enough, and it will never speak for itself even if you are the best.

I also wonder to myself what the feeling will be like one day when I no longer work for a company, for “the White man.” I wonder how much of a weight off my chest that will be, and how it will contribute to my quality of life. Or, will I become one of those people who misses what I hate (that’s also called masochism) and tries to go back into it….?!

First world problems: Bad food at CLT airport, the wait list that keeps you waiting at the CLT American Express Centurion Lounge

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Trying to eat “healthy” while on the road, especially for work, can be really challenging. You often hear of people who travel frequently on business say that it’s hard to eat a well-balanced diet when you are constantly on the go. Even when you think you may be choosing the “healthy” option, hidden *extra* things like fats, sugars, and weird thickeners and preservatives lace your food with all the nasty things you’d ideally like to avoid.

When I got to CLT yesterday, I wanted to get some kind of fruit in, but I wasn’t sure how to do this. I scanned all the food options in the “plaza” area of CLT around the E gates, and I found an acai bowl stand. That sounded promising, I initially thought. I went up to the stand, decided on a protein acai smoothie, added some mango, and ordered. But when I took the first sip, I almost gagged.

“Is there added sugar in this?” I asked the employee who made it for me. It tasted like there were several tablespoons of sugar added to this. Acai is not naturally sweet at all; mango and berries would also not have made this that sweet. So where the heck was the intense sugar hit coming from?

She shrugged her shoulders. “I just followed the proportions,” she said to me nonchalantly.

I hate wasted food. It’s ingrained in my DNA; it’s almost like I feel pain in my body when I have to throw food out. As a young child, I got lectured and yelled at more times than I can count by both my paternal grandma and my mom that they grew up with barely enough food, so Ed and I were lucky to have more than enough to eat every single day. So even if food didn’t taste good, we were still expected to eat and finish it. So, I ended up drinking the rest of that likely-refined-sugar-laden acai smoothie. I rationalized it in my head as, well… I barely ate anything else today, so who really cares if this is what my body has to feed off of today?!

Chris kept reminding me to go to the American Express Centurion Lounge at CLT because last year, he signed me up for an American Express Platinum card (for a big bonus that he insisted was worth it), and one of the perks was that I could get airport lounge access (when I wasn’t with him, since I get access when traveling with him due to his Qantas status). I checked the status of the lounge online, obtained the QR code, and went to the front desk. And then, I very politely got turned away because the front desk guy told me they could let me in only up to three hours ahead of my flight; I was there 3.5 hours ahead of my departure time.

I know this sounds spoiled, but wow. I felt like such a pleb in that moment. I just got turned away from an airport lounge when I was supposed to have this shiny card that would get me access. AHHHHHH.

So after twenty minutes (and eating a subpar sandwich for dinner), I went back into the AmEx app to see if I could generate a new QR code. Well, I had no such luck: I had to get on the wait list. I put my name in, and I got a confirmation I was on the wait list. And well… 1.5 hours later, I never got off the wait list. By that time, I had to walk 12 minutes to a different concourse to get to my gate to board. The entire experience was miserable, unsavory, and definitely did NOT scream “premium experience” whatsoever. Or maybe I’m just annoyed and cranky because this entire travel experience thus far has been awful, and I’m getting older and just feel like I am losing patience for situations like this.

Too many people have this American Express platinum card. Unfortunately, as classist as it sounds, you just cannot create premium experiences for everyone. Because if everyone has access to the premium experience, then it is no longer a true premium experience. Chris poked fun at me, saying that I am just spoiled now by always having access to fancy lounges through him. That’s probably true. When you have nice things… you kind of get used to them.

Maybe I am truly a capitalist after all.

Flight cancellation, terrible service, and an unexpected overnight stay in Charlotte

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I guess I spoke too soon. After five delay notifications and my flight getting pushed back to 8:30 from an original departure time of 3:50, AA officially cancelled the flight, stating that they did not have a complete flight crew and could not take this plane from Charlotte to Denver.

I immediately called the AA Executive Platinum desk. They said the earliest they could get me to Denver was 9pm Wednesday night. I would be missing an entire day (that’s 50 percent) of our entire program. I chatted with my manager, who suggested that I still come if I could fully participate in the sessions all day Thursday. Given our company’s getting acquired, this will be my company’s very last annual kickoff. If this weren’t the case, I might have seriously considered just going back to New York. But I wanted to be there for this, even half time, and I wanted to see my colleagues and attend Thursday night’s party. So I booked the flight tomorrow night. And as per usual because American Airlines’ service is just getting worse and worse, the phone agent told me the recorded reason for the cancellation was “weather,” and so unless a gate agent gave me a hotel voucher, they could not give me a hotel voucher over the phone. It’s always fun when AA lies on paper about the real reasons for a flight cancellation, but then gives blazingly loud announcements at the gate that it’s due to lack of flight crew. I saw the line at each of the gates — it was over two dozen people long, and there was no way I was getting in one of those lines without setting something on fire. My company could deal with my hotel. So, I got my corporate booking app to book me an airport hotel that I could stay at until Wednesday afternoon.

I got a Lyft at Charlotte to the airport hotel. After already being infuriated by this whole debacle, I immediately got even more annoyed when I realized no car had a front license plate. People can talk all they want about states like New York and California being nanny states, but you know what? FRONT AND BACK LICENSE PLATES MAKE SENSE AND ARE LOGICAL. North Carolina is clearly backwards here. When you see a sea of black and grey vehicles, and your Lyft is a grey sedan, how the hell are you supposed to tell them apart? Do you want me to go behind the vehicle and check? That is so inefficient and insane.

So I found my car and went behind him to check his license plate. I got into the car, and I said to the driver as soon as I sat down, “Do you know how ridiculous it is that your state doesn’t require front license plates? How am I supposed to know it’s you in a massive sea of grey and black vehicles?”

He responds, laughing, “Oh, I LOVE that North Carolina doesn’t require a front license plate! It’s not necessary. You found me, didn’t you?”

There went his rating. And that was an automatic “no-tip.” I don’t care if it sounds ruthless. I just told him that I found it difficult to find him, and he basically said to me in his own words, with zero empathy, “I’m so happy it was hard for you to find me!”

And it only got worse. When I got to the hotel, the line was over two dozen people long. Only one person was at the desk. The line eventually grew to over 50 people. And after almost thirty minutes of waiting, another hotel employee miraculously showed up to split the line in two. I think all of the people servicing me tonight were competing to see who could be the absolute worst.

I’m not sure how worse this night could have been. Why does our annual kickoff almost always have to be in Denver, and in JANUARY? Would it never make logical sense to make it in San Francisco, our actual company headquarters where the weather is always mild and temperate….?!

The continued effects of Winter Storm Fern: Delayed flights, accidents on the road, and an endless customer service line at the airport

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I woke up this morning to Chris telling me that my first connecting flight was delayed (a sign of his love: he monitors my flights even when he’s not flying with me). So I’d need to really hustle and run when I landed in Charlotte because my connection time between landing and boarding for my flight to Denver would be just minutes. And given the way the connections work at CLT, I’d typically land in one concourse and have to go all the way to a separate concourse, which would take at least 8-11 minutes at my usual speed-walking pace.

En route to the airport, my driver and I witnessed three different car accidents, all completely preventable and due to the idiocy and carelessness of drivers on the road. “Look at these people!” my driver exclaimed, exacerbated. “They’re driving and not even paying attention! It’s like they don’t realize there is SNOW and ICE on the road! Why can’t people just slow down? You should have seen how many accidents I saw happen on the road yesterday — I lost count!”

After I boarded my first flight, I got a notification that my connecting flight was also delayed. This wasn’t the end of the world: this small delay would mean I wouldn’t have to rush to my next gate. But then the news just kept getting worse and worse: another delay came, followed by a third, and then a fourth. At this point, my arrival time changed from 5:40pm all the way to 8pm local time. I was supposed to have a 7pm dinner reservation with a former colleague I haven’t seen since pre-pandemic. She had moved from San Francisco to Denver several years ago. She changed the reservation to 8pm to accommodate my first delay. But by the time the final delay notification came, I realized it would be far too late to meet up with her tonight, especially given that it’s quite a distance from Denver airport into downtown, so it would take time. I had no idea what the road conditions would be there, nor what traffic would be like at that time. We agreed to cancel dinner but to try to find a small window to meet for coffee or tea in the next two days.

I was disappointed, but I know I didn’t have it that bad relatively speaking. Everywhere I walked through Charlotte airport, I was overhearing horror stories of people’s massively delayed flights, cancellations, and re-routes. One guy said his connecting flight changed three times. Another person said she got rebooked on a flight in another six hours. The American Airlines customer assistance line in my current concourse was so long that it almost went into the main atrium!

As long as I get there tonight, I’ll be fine. These are the woes of air travel immediately after a major winter storm.

Winter Storm Fern on Sunday, a Snow Day (no school) Monday, and evolving views on snow

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In the winter of 2004, it was my first real, snowy winter that I’d ever experienced in my life. I was 18, in my first-year at Wellesley, and we had a beautiful snow fall that blanketed the entire suburban campus. I was preparing for my first real New England winter: I had bought a thick winter coat and a pair of big, bulky, waterproof snow boots. I was so excited to see the snow fall. My first time watching the snowfall, I really did feel like I was in a snow globe. And when the snow fall stopped, my friend and I immediately went outside to Severance Green, this vast lawn with a huge hill, for some sledding (using dining hall trays we temporarily stole from inside). We had to take advantage of the snow while it was still light and fluffy, and before it froze over into hard (and uncomfortable) ice.

I couldn’t believe how much fun it was to be in the snow for the first time. I was giggling like crazy. A friend and I made snowballs and threw them at fellow classmates. We all made snow angels and went down the hill “sledding” more times than we could count. My friend took lots of photos of my first real snow experience. She’s originally from Arkansas and had seen snow countless times, so she was thoroughly amused at how child-like and glee-filled I was to experience this all for the first time.

Since then, I do not have the same excited feeling about snow. I do enjoy watching it fall… while I am in the comfort of my heated home with a hot beverage in hand. I have very little desire to go outside and play with it. I get grossed out by how the snow is plowed in New York City and how that prevents me from getting into cars when I need to, and the black ice is terrifying to me. I know several colleagues who have had very painful falls from black ice in New York; one of whom actually broke her femur and had to have a very intense (and likely expensive) surgery that kept her out of the office for almost two months. But I do know Kaia likes it. I like how she gets excited by snow, creating snow balls, and getting snow thrown at her. It’s cute and funny. But outside of her enjoyment of it, I stay away from it. Maybe that’s just me getting old and senile. Or, what is more likely the case: I just want to avoid freezing temperatures as much as possible. And if I am making snowmen or snowballs, my hands are just going to freeze over.

Winter Storm Fern came as expected yesterday. The Department of Education announced early on Sunday that schools would be closed the next day (today). Given Kaia is in 4K/Pre-K, she has no ‘remote learning’ option, so this just meant we were with her the whole day and had to find ways to entertain her between work.

I tried to make a couple snow balls and throw them at her this early afternoon when we came back from lunch. It was cute to see her laugh and try to escape. But my hands got so frigid so quickly that it almost felt like the numbness was going to lead to frost bite in seconds. But even with Kaia, while she gets amused by seeing snow falling and seeing snow piled up, we can tell she doesn’t love it. She has said repeatedly she hates the cold. And how can we blame her given we 100 percent agree with her hatred of the bitter cold?

The mental load of cooking and managing perishable and pantry ingredients, and food as a love language

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A few months ago, I told Chris that sometimes, despite the fact that I obviously enjoy cooking and food, it can feel like a burden to keep track of all my ingredients — what we have versus what we need, what we’re low on, and then figure out what we need to top up. For example, because I have food ingredients spread across several areas of the apartment due to limited space and no central pantry, I didn’t realize that I actually still had four pounds of dried Garofalo pasta in various shapes; these packages were hiding behind some of his Australian snacks in the side “pantry” we created by the laundry. So because of this, I went to Trader Joe’s and purchased two pounds of dried Italian pasta in other shapes. It wasn’t a big deal because these are dried pantry staples that don’t go bad, but it still annoyed me. So Chris politely told me in the nicest way possible (which is impressive for him given he can be very blunt and snarky) that maybe, I could consider “making simpler food.”

I stared at him as though he told me that I should “go back to China.” What the hell kind of a solution is that? I don’t want to eat blander food, and I love the fact that we have so much variety in this house. I relish that our pantry is well stocked enough so that I can make various types of Chinese, Japanese, Korean, Vietnamese, Indian, Italian, American-esque, and Middle Eastern dishes whenever I feel like it and just need to get some fresh produce to make it happen. There’s no way that I could possibly make “simpler” food because I just wouldn’t be as happy or satisfied. Nor would our gut biomes be as diverse.

Since we’ve got back, I scrolled through my camera roll of a few of the things I made (I don’t photograph the everyday things like roasted or sauteed vegetables most of the time because they’re so regular), and this is what it looks like: Sichuan-style stir-fried chicken, mushrooms, and vegetables; lobia masala (Punjabi black-eyed pea curry), Cantonese-style braised tofu and egg; Pork rib and lotus root soup; tahini granola, di san xian (Dongbei-style stir fried eggplant, potato, and bell peppers); kung pao style stir fried lotus root and peanuts; Cantonese-style beef stew with daikon and tofu skins; turkey chili (using my new gifted Burlap and Barrel ancho, pasilla, and guajillo chili powders). Tomorrow, I’ll be making vegan creamy mushroom pasta (with silken tofu as the secret “creamy” ingredient)! The food this month has leaned heavily Chinese, but it’s also because for whatever reason (maybe because I’m officially middle aged now?!), I’ve had cravings for food of my childhood, hence the beef stew and the lotus root/pork rib soup. But even if most of it is Chinese, it’s still a pretty eclectic variety. We don’t do “pasta Mondays” or “mashed potato Fridays” or whatever regular theme that a lot of families I hear about do where both parents are working (or leading a “life of service”) and need to minimize the mental load of daily family dinner. I like that it’s different, and it also exposes Kaia to endless variety to keep her palate guessing.

And at the end of the day, I love cooking for those I love, not just myself. I like knowing I nourish Chris and Kaia, plus any family and friends that come visit us. Food is one of my love languages. So while sometimes friends can make fun of me and tell me they never would guess I’d be such a traditional mom or wife, I’d like to look at it a different way: this is just how I show I care and love, and so I do it because I love.

Childcare during a winter storm – no-win for anyone

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We have an impending winter storm coming our way this Sunday. Every major news outlet around the country (and even world) has been talking about a winter storm affecting massive swaths of the U.S., from Texas all the way up to North Carolina and the entire Northeast of the country. Of course, that means we’re affected here in New York City. And so Kaia’s school let us know that we should watch out for emails from them from Sunday going into Monday morning. Our school administrator told me at pickup on Friday, “The latest you will see an email from us is 5am on Monday, but likely before that! That way, you’ll know whether we’ll be open on Monday. But if you hear news before that saying that DOE is closed… well, that means we will be closed, too!”

You think about stuff like this, and you realize that it’s not just that school is closed; it’s that you’ve now lost your childcare on a weekday, which for the vast majority of us, is a work day. Just because our child’s school has closed does not mean we just get a free day off from work. So, childcare becomes an issue. I’m a bit luckier in that Chris doesn’t do (paid) work, so he’s a bit more flexible, but it’s still a time and energy suck for all of us juggling having Kaia home. Plus, she doesn’t want to be stuck at home all day; home is not that fun after a while, and she’d much prefer to be playing with kids her own age.

We don’t have backup childcare options. Plus, given weather, delayed trains, and icy roads, many potential backup childcare options would no longer apply. We’d all be stuck. We end up just having to half-ass childcare/child-rearing and work. And that’s not good for the child, the work, or the parent. In these cases, everyone loses.

The different ways that people show they need you

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Last night, Chris read to Kaia and put her to bed. He came out and noticed I had lit one of my candles and had my Kindle on the kitchen counter. He asked me if I was planning to read on the couch (in the living room), to which I said yes.

He then responded, “Why do you have to read all the way out there?!”

“I’m right here!” I exclaimed back. It’s not like we live in some huge palace. I’m about 30 feet away from him!

I thought about this because it’s not the first time he’s had this reaction to my wanting to read in the living room while he reads or does things on his computer in bed. He always indirectly is saying that he doesn’t want me to read in the living room, that he would prefer I be in bed right next to him… even though it’s not like we’re doing anything together. We’d just be doing our own thing separately, just in the same bed together. And I thought this was cute and sweet. I told him this, to which he mumbled that I come up with “crazy theories” and he was wondering who I was going to blab this to in the next day. I actually wasn’t originally planning to share this with anyone, but since he said this, I decided to text his brother because I knew I would get an immediate reaction.

So I texted his brother, and his brother replies that he never expected me to say something like this. Then, he says, “Isn’t it obvious that he cannot live without you?”

And then I just thought…. Awwwwww. Even when my husband is annoying, emotionally avoidant, and borderline crazy, he still does need me and love me very much. He just wants to front like he’s fiercely independent. But at his core, he does truly need me. That is love.

Winter is cold, and getting even colder, plus a secret love of boots

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For years here in New York, winter hasn’t been a true “winter.” We haven’t had much snow relatively speaking due to global warming. December through March has been a milder weather period; it has always been cold, but just not as freezing as we expect. Snow has been sparse, so Kaia has had very few times to make and throw snow balls or build a snowman. But this winter, it has most definitely been cold. It snowed last weekend; the temperatures have been in the ‘teens and low twenties Fahrenheit. And Kaia is NOT a fan. As she is becoming more and more verbal by the day, she’s definitely making her opinions known.

She has protested almost every other day of boot wearing. “I don’t wanna wear boots! I wanna wear shoes!” She hates the high-top nature of the winter boots I bought her; she probably dislikes how her ankles can feel trapped in them. I can relate to that feeling, but I have since gotten used to wearing boots since moving to the East Coast.

Kaia told us multiple times this past week, “I don’t like winter. I want spring and summer. I want to wear sandals! I want it to be warm!” We agree with her; we also tell her that neither of us likes winter much, either. But winter does not last forever, and before she knows it, spring will be here, and she can shed all her thick layers and boots and wear regular shoes and dresses again.

I’ve adjusted to living in a four-season part of the country and world. I actually don’t mind it much. It does require more different types of clothing (and a very different skincare regimen in winter due to dryness!), but now that I’ve been here almost 18 years, this is my long-time current “normal.” One thing I have secretly embraced but never said out loud is that the best thing about living in a four-season place is that… I actually love boots! For someone who doesn’t like winter, this sounds kind of funny. But to be fair, most of my boots are autumn/winter boots, so it doesn’t necessarily have to be freezing cold to wear them. I still remember back in 2003 when the Wellesley recruiter came out from Boston to San Francisco, and she told me that she had at least ten pairs of boots — all for different types of cold/weather, occasion, and environment! My mind was boggled at the time when she shared this, but now, I completely understand. I myself have three different pairs of dressy boots, along with one pair of super casual, long Uggs (which I basically live in when it’s cold but not wet outside), one pair of rain/waterproof boots, and one pair of fall duck-style boots (which really need to be retired, after ten-plus years of wear, because I found out while in Denmark that one shoe has a hole in it!). So I have seven pairs of boots myself, which is kind of hilarious. I love all types of boots: I like the leather boots, the suede ones, the heeled ones, the flat ones. I like the Chelsea style boots, the tall knee-high ones, the slouch style boots, and even the chunky combat style ones. I could easily waste an hour on Nordstrom’s website staring at all their boots and wondering which ones would be comfortable and still look good in whatever weather. But then I think that if we end up moving to a warmer weather place, how often would I really wear all these boots, if at all?

Kaia doesn’t currently share my love of boots, but who knows — maybe she will embrace them as she realizes that you absolutely need these in cold weather climates. Or maybe she will shun them and refuse to ever live in a cold weather place ever again.

Cantonese style beef stew with daikon and tofu skin 萝卜腐竹牛腩

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Growing up in a Cantonese household and with a Cantonese paternal grandma, I was exposed to endless Cantonese delicacies and dishes that I am sad to say, I oftentimes have forgotten about. Some dishes, like Cantonese dim sum, zongzi, or wonton mein have stayed with me as staples in my current eating life. Others have completely disappeared from my consciousness. But then I occasionally get reminded of dishes my grandma either used to make herself or would order out when we went to restaurants, whether that is through seeing pictures and videos on social media or by looking at restaurant menus, and then I am taken back to those delicious moments of food discovery and appreciation.

One of the dishes my grandma never made at home, but my dad always loved ordering for lunch at casual Cantonese restaurants, was Cantonese style beef stew, usually served in a claypot with rice, and almost always with braised daikon. Occasionally, some restaurants would add tofu skins to their stew, but many just had different cuts of beef stew and tendon with a generous sprinkling of bok choy, and always with copious amounts of steamed rice to sop up all the delicious, umami beef stew juices. The stew was always extremely fragrant of five spice powder and star anise. It was comfort food for my dad, and then eventually it became comfort food for me. I rarely order it as an adult, as when I go to Cantonese restaurants, it really hasn’t been top of mind. But occasionally, I will get beef stew as a topping on my wonton mein, or as a small side when ordering takeout. Most places I tried were a bit disappointing — something was lacking, or the quantity of food I got was just too tiny. So I was really happy to find some recipes for this dish developed by recipe developers I follow that made me realize how easy it is to make at home with a little time. Other than the beef stew meat and daikon, I usually have all the other ingredients ready in my pantry, so this recipe was beckoning me to make it! So I “gave it a go” yesterday, and the result far exceeded any version I’ve had in New York to date! Variations of this will be on rotation in our home moving forward. Chris ate some and declared it “not bad, pretty good,” which is his version of a glowing compliment. Kaia did not say anything about the stew, but she did quickly and eagerly eat all the beef stew pieces from her plate during dinner time tonight!