(One of) the most enjoyable conversation topics: cross-cultural differences

I love talking about food, culture, travel, books, food, cooking, and more food. But when I think of the best and most interesting conversations I’ve had with people I am just getting to know, one of the most exciting ones is most definitely about cross-cultural differences. Although I have not always been passionate and loved what I have done for a living, I know I’ve been really lucky and privileged to meet a lot of genuine, kind-hearted, and truly good people in the last 17-plus years of full-time work. I mean, work life is how I met the love of my life — my fuzzball Chris. And it’s also how I’ve met some people I am lucky to still call friends today. What has also been lucky is that although all the companies I’ve worked for have been American companies, the last two have had global offices, so I’ve been able to meet people who were born, raised, and live in other countries that I previously had known little about.

I met up with a friend and former colleague from my last company who happened to be in town from Amsterdam today. I hadn’t seen him since pre-pandemic — in November 2019 in Amsterdam, so almost exactly six years ago. This was before COVID-19, before the world shut down, before he got married and had two kids, before I got laid off, started a new job, and then went through IVF and had Kaia Pookie. We did the best we could to cover what’s happened between our respective lives in the last six years since we saw each other, though we had loosely kept in touch over Whatsapp throughout these years. He told me that while he would be in Manhattan, he was also meeting up with another friend he’d made recently, an American he met while in Uzbekistan last month. This person was very friendly, and they got along really well during their travels. And he had said to him that if he would ever come to New York that he’d like to meet up with him. And so he figured it wouldn’t hurt to message him to ask because he really did plan on coming.

“So, I never know what to think of Americans when they say things like that because most of you don’t mean what you say,” my friend started. “If a Dutch person says they want to meet with you while you are in town, they definitely mean it. I’m very direct in that sense, as Dutch directness is a real thing. But Americans? Americans say all kinds of shit they don’t mean, and then I’m left wondering if they really mean their offer!”

I laughed at this because I know exactly what he means. People here always say stuff they never follow through on: “Please keep in touch (this is actually code for: let me stalk you silently on social media/LinkedIn especially so I can see how you are doing personally/professionally, but I have zero desire to interact directly with you live).” “Please reach out when you are in town, and we can grab coffee.” “Let’s get lunch when you’re around!” Personally, I’ve messaged former colleagues and people I thought were work friends when I’ve been where they are. And when it came to making plans, a number of them have just not responded or responded initially, and then when it came to setting a firm date and time, stopped replying. And that’s when I realized, okay, I made the effort, but they don’t want to make the effort, and therefore, I’m not going to try anymore. It is what it is; I accept it, stop thinking about it, and move on.

I told him that at this point, I think he knows me better than to assume I am full of shit – this is where I am not like the American stereotype. If I say I want to see you, I definitely do want to see you. I will never suggest catching up with someone I am either indifferent to or flat out do not like.

He grinned. “I know, and that’s why I messaged you to see if you wanted to have a meal! Plus, I knew you’d recommend a good place because you know food!”

I think American culture could improve quite a bit by being more direct the way Dutch people are. At work, it can be especially painful. One of the things (of a long, endless list) I hate the most about American work culture is excessive politeness and small talk because then you are left wondering if they are asking because they genuinely care, or if they are just doing all this to put on a polite front to gain favor with you. But I suppose that is the fun in working with global organizations — learning to navigate all these nuances and make sense of it.

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