While exploring Salzburg today, Chris took us out into what felt like the countryside, where parts of Sound of Music were filmed, as well as where the fine dining establishment Restaurant Brunnauer is. It was a tucked away, white linen-cloth type restaurant with the choice of a fixed price lunch, which we opted for. I wasn’t sure how we’d do this with a baby with us, but they immediately accommodated us and offered Kaia a high chair when we asked. The servers all seemed fine, and we got put in a dining room with just one other couple. Kaia did quite well during the meal, mostly eating from our hands and fingers and being pretty happy and observant.
My irritation came, though, during the two times I took her to the bathroom to change her diaper. I had to bring the stroller into the bathroom so I’d have a safe place to keep her when washing my hands. A woman who I later figured out was the restaurant manager came in and gave me a disapproving look (those looks transcend language) and said there wasn’t enough room for a stroller in the bathroom. There was no changing table, so I had to change Kaia on the floor on top of a changing pad. I gave her a hard stare, said nothing, then continued changing Kaia. She left and came back when I was done changing and started obsessively cleaning every area she saw the changing pad and the stroller wheels touched. She was being passive aggressive and rude, but I chose to ignore her.
Later on towards the end of our meal, I knew Kaia had done a poop, so I brought her into the bathroom to change her again. And once again, the manager came in and this time, she said, this is a restaurant where many people will be using the bathroom, and having nappies in the rubbish bin would prove to be quite unpleasant for the other guests. She even told me she removed the used nappy that I had put in the bin earlier. Like I cared? I kept changing Kaia, and she just stood there and watched me change her. It was once again, passive aggressive and rude, but what else was I supposed to do? I had to change my baby, and there was no where else to do it. The manager asked if I had a place in my diaper bag to store the used nappy. I said no. She asked if I could take it outside. I just ignored her and didn’t say anything. Finally, she insisted she take the used diaper, and so I handed it to her without saying anything. Then, after putting my baby back in the stroller and washing my hands, she went through the same fruitless routine of trying to manually hand scrub every area she saw the stroller or the changing pad on.
Restaurant managers are supposed to make guests feel welcome. She made me feel extremely unwelcome, and it was clear she was not a fan of babies or families in her restaurant. Sure, we could have chosen not to dine there, but our baby was well behaved the entire time, and we gave the restaurant revenue. Shouldn’t she be grateful and hospitable and treat us well instead of being a passive aggressive, condescending twat?