I feel like I’ve spent most of my life hearing people from outside the U.S., media, professors, teachers, older adults, and even my own husband talk about how stupid Americans are. Our literacy rates are pretty poor. Our math and language standards are significantly lower than in most rich industrialized nations. We have a lot to be embarrassed about from an education standpoint. But sometimes, people really, really shock me in ways I would not have otherwise guessed.

I was working on a shared Google Sheet with a colleague over the last few days. Both of us were editing it, and I had to hide a bunch of columns because I wanted to isolate certain columns of information I needed to work on another project. He got confused when he was in the sheet today and asked me why he couldn’t find certain columns of information. “Did you hide the cells or delete them?” He messaged me. “Can you please unhide them?”

I was baffled. I read the message twice before it suddenly hit me that he probably didn’t even know how to unhide the cells. How can you possibly be a white-collar professional in your seemingly late 40s and not know how to do the most basic functions in Excel or Google Sheets? And even if you didn’t know, go look it up — that’s what Google Search and all these AI applications are for!