Even though I am not in sales, my role is so intermingled with sales that sometimes, the stresses they face with meeting their numbers at the end of a quarter tends to spread to me. It’s never been more apparent than at my current company, which makes sense because for the first time, I actually work at a company where we really are closing deals and driving revenue and success for our customers.
So you can imagine how frustrating it is when about four different people are messaging me, texting me, and emailing me for renewal updates. It’s as though there’s no central way to share information and no streamlined method of disseminating the same piece of knowledge just once. We’re supposed to be a tech company, yet like with all companies, the biggest area of frustration always comes back to what seems to be the most basic: communication. We’re still working on it. Or at least, some of us are while others are just having their hair set on fire.