Processing medical claims

I was at the office today after over 2.5 weeks of not being around, either due to vacation, being in San Francisco, or being sick. It felt really good to be around my colleagues again, listening to what everyone has been up to in the last few weeks, and listening to stupid jokes and sarcasm again… and being sarcastic myself.

What was not fun was figuring out how to file my claim for my medical treatment while being in New Zealand. It’s like health insurance companies want to make everything so difficult for you when trying to get your money back that they make the entire process more and more cumbersome. No, you cannot just file the claim online. You actually have to copy every single form the doctor gave you outlining the treatment and your condition, plus any prescriptions or medication recommendations, plus all your receipts, and snail mail it to their designated PO box. And even that will not guarantee that you get your money back because they need about 15 different things explicitly called out and highlighted in the documentation they give you.

I feel like I am putting these documents together blindly, and putting them in the mail is like a gamble. Am I going to hear a response? Will they actually pay me back? Who knows.

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